Beautifly Hair & Wigs — Local services in Bremen Township

I usually love this place. I mean I really thought I found a new consistently amazing place… It was my favorite Beauty Supply. Unfortunately, I am currently feeling irritated, disappointed & disheartened. Today I called to see how long they would be open. The person answered and said 8pm. I pulled up close to 8, but it certainly wasn’t 8. They wouldn’t open the door.

Someone came to the door… (I believe I was looking at the person who answered the phone and told me 8pm - a little over an hour prior). If they are aware that they close early or prior to the time stated, all they had to do was say... “We close at 8, but usually shut down a little bit prior to.” ~I would have put a little more pep in my step, or stayed in the area I was in to look for what I needed.

I guess that is another example of where me “attempting” to be loyal has failed. I just want people to honor their word, the business hours and the hours they say/post. I wasted gas coming to the Beauty Supply that I USED to really like. I could have stayed closer to home and tried my luck there. Now, I don’t have any option. This is why the truth is so important. Just be honest and people can make the best decisions...

I will never patronize this business again after my experience today. I’m stuck with a bundle of hair I can’t even use due to the worker giving me the wrong color that I didn’t ask for and was getting for someone else. I explained this issue to the owner who said the hair I purchased doesn’t come in jet black ( which the worker didn’t obviously know) and was unwilling to correct the problem because the receipt says no refund no...

I had such a great experience shopping here. The store is clean, well-organized, and has a wide variety of products to choose from. The staff was very friendly and helpful especially Mohammed. They answered all my questions and even gave me recommendations that worked perfectly. Prices are fair, and I was able to find everything I needed in one stop. Definitely my new go-to beauty...