Marshalls — Local services in Brenham

Very disorganized and messy. I’ve seen Ross stores that look better than this store. The check out process was okay except for the cashiers always talking to each other instead of the customer. They need to be retrained or have better supervision at the register. Nobody wants to hear how much they hate their job or any inappropriate things they talk about. Just an FYI ladies, your registers are not sound proof. The only pleasant part of my experience with this store was...

Great store with great merchandise. What I didn’t appreciate was the conversation between employees at the front registers. The young ladies were talking to the older employee (Maria) like she was one of their young friends. She’s obviously in a supervisory position, but there is zero respect for each other based on what they said. Let alone having a conversation like that in front of customers is totally unacceptable. I hope the regional manager gets this...

Broken items on shelves and incompetent employees/management. Check your items thoroughly before you purchase and make sure the employee actually wraps your items and returns your gift card with MONEY STILL ON IT, back to you. Ridiculous when you plead with a manager not to force you to walk back to your car for an ID to process my with receipt return, only to find out it was NOT necessary! Then be hold by her “maybe I should have stayed over here for the...