James Avery Artisan Jewelry — Local services in Brenham

I got two charms for Christmas. Went into James Avery and was hoping to get them put on but could see they were very busy. That’s when I was told I would have to wait till the new year. When I told the sales associate that I was from North Carolina and was going to have to leave without the charms she went into action and made sure my charms could be put on so I wouldn’t have to pay for another jewelry store to do it. AWESOME customer service!! The sweetest crew in there that made sure I was taken care of before my...

I walked in and one of the workers had started to assist me. But I told her I was there to pick up a bracelet for my mom and she gave me information that was incorrect. My mom then called and a different employee told my mom that it would be ready in another hour or so. Which was not true because I had already picked up...

Have been in several times, to the Brenham store. The ladies who have greeted me and have helped me, could not have been any nicer to me. They were helpful and were very willing to make my visit to the store as pleasant as they could. The nicest customer service I’ve ever...