Banter by Piercing Pagoda — Local services in Broomfield

I was here to buy an earring for my daughter. The sales rep (blonde hair and looked young...maybe in her 20s) was extremely rude from the beginning. We should have went somewhere else but stayed there. We ended up purchasing two earrings and as we started to walk out, we noticed that she overcharged on one of the earring. The price on the earring was 12.99 while the receipt showed 17.99. So we went back and told her but she told us the price went up and nothing she can do. I told her that I wanted to return the product but she asked if I wanted to keep the earring if she can adjust to the price that was shown on the earring. First thing that came to my mind was, why didn't she say that from the beginning? She asked repeatedly but I declined. She processed the return and gave me my return receipt. As I was leaving the counter, I realized that she didn't give me the original receipt and probably threw it away. I went back and asked her for my receipt but she seemed very unhappy to see me. And she ended up reprinting the receipt again. Never made contact and pretended I wasn't there. One of the worst experience and...

Changing my review. It was a 5 star but my daughter had other nose piercing and we paid for the gold and diamond stud. I was sold the warranty and I specifically asked if it was lost could we replace, I was told yes. The stud came out and I called to ask about replacement. I was told for a 2nd time just come in and we will replace it. I went in and was told no that’s not the policy. I totally understand policy what I don’t understand is being told 2 separate times yes we will replace because of the extra price you paid for the warranty. And what I was told was not honored. I will never go back it’s over priced. I would beware. They also advertise they do nose piercings with needles and they definitely did a Disposable piercing gun for my daughter’s nose, so that was...

This was the perfect place to bring my mom for mothers day, everything was easy to navigate on the website about how the pricing works and what you can expect during a visit! We worked with Zoey who was sweet and conversational, making my mom feel super relaxed the whole time. She explained the pricing, pain level, and answered any questions we had. I loved there were different price points for different budgets and a clearly laid out warranty. Overall, I had no expectations going into Banter especially since I have been to about 10 different piecing shops over the years that were all different but I was very happy with the service, time, and experience here, it was perfect place for moms and daughters of any age and I would...