Hollister Co. — Local services in Broomfield

So apparently Hollister doesn’t honor sale prices that THEY incorrectly mark. And apparently they don’t prioritize customer service anymore either. I found a sweater as a gift for my friend that was on a table that was marked 40% off the entire table. Not only was the manager, Ella, extremely rude to us but she realized she messed up and had the sale sign on the wrong table - she then moved the sign to a different table and told us we were wrong, while scoffing.

Having worked in retail before, we had always honored sale tags ESPECIALLY if we made the mistake of putting in on the wrong table.

Honor it, then fix it later. Be nice to the customer as that’s the only reason some people shop in store rather than online. I will never come back to this store ever and I hope Hollister fixes their employees...

Do not purchase Hollister unless you are okay not to return items this store will not return items unless you are within 30 days and unfortunately I was one day outside my 30 days and they would not make an exception!! I lost $200 after being a customer for many many years and spend lots of money at the store. I tried to go through customer service and they denied me as well. They have officially lost all my business! Not only will they not return items but they are rude about it! Yes, I could have went in within my 30 days but I do not live near a Hollister and I was on vacation, the fitting rooms were all taken or half of them were closed therefore I could not try them on in store so thanks Hollister you have lost all 4 of my...

Wouldn’t let us take more than 10 items in which was totally cool, but then they put back our other items before we had a chance to try on. And then they said I couldn’t be in the dressing room with my 12 year old to help him. I had to wait in a very busy small hallway and he had to come out to show me every item. It was absurd. This is my sons fav store for sweatpants and sweatshirts. I looked back at my account and I spent over $1,500 last year at this store. But now I’m upset, and I’m not going back. I wanted to complain at the store but couldn’t find a single employee that looked over 18. You really should have at least one grown mature adult working...