Ulta Beauty — Local services in Butler Township

I went in to get a cool toned subtle highlight and an ombre. I left with all over highlights in a warm color. I had multiple picture references but the salon girl pushed for highlights. (later I learn that they get paid more for all over color. Go figure.)

One week later, I'm really hating my hair. Schedule a redo. Mind you, I have been polite the whole time, I tipped the average 20% on a hair style numbered and tried to make the best of it for a week. I'm nice to the ladies who call and help reschedule (my job makes it so I'm always playing phone tag.)

My day off, appoiappointis at 10am. I show up. She called off and nobody notified me. No one. I'm getting rescheduled on a redo! I arrived for an appointment to FIX my hair and SHE WASN'T THERE!

DON'T go here. I am so disappointed. It's pricey for what...

Came here with my girlfriend. Spent quite a decent amount of time in the store. She loves it apparently, honestly I didn't have a bad time, they even had some stuff for men. But from what I am to understand that it is a fairly expensive store, but you get what you pay for. They definitely had a lot of different products with a lot of name brand stuff but like I said you get what you pay for. Sales people were very attentive asking if we needed help and the place is really clean. So I guess from my experience I can give it a 4 star I'm sure my girlfriend would...

This store has amazing associates! I was visiting from Canada and there was always someone nearby I could grab if I needed help. I also wasn't aware of the tester policy (you're not supposed to use the wands even on your skin?) so someone came over and explained it to me and didn't have an attitude about it and was very helpful when I couldn't decide between 2 colors :) The free gift with purchase that I was supposed to receive was out of stock, so they gave me a different one which they didn't have to do at all. Overall a great experience for my first Ulta...