I brought an elk into Terminal Foods with easy instructions of what I wanted: Hind quartersâTop round steaks, sirloin tip steaks, bottom round roasts, leave eye round whole, sirloin football roasts, everything else steaks and bone in shanks; and for the front quartersâflat iron steaks and whatever can be salvaged turn it into burger. When I got it back, I got 1 small roast, 4 steaks, the shanks (which werent real roastable shanks from the knee down. They just sawed off the lower half of the legs, which are basically for your dog) and the other 90% of it was made into hamburger! They tried to say it was because the front quarters were shot up, which doesnât make much sense; because nearly all of what I mentioned is from the hind quarters. Thankfully I kept the backstraps and tenderloins, or they probably would have thrown those into the grind too!
I called them about this, and they claimed that my tag along with the instructions I gave them was with the meat, but it wasnât. So thereâs no way to find out why 90% steaks was interpreted as 90% hamburger. Also, when I asked how much it was on the phone, I was told $0.75 a pound and thats it. After it was done, they threw in a boning charge after the fact, rather than mentioning it up front.
Poor business. Poor customer service. These people clearly donât know what theyâre doing. The least they could do is give me my money back for ruining the harvest, but they refused. Very...
   Read moreI love this place they've got the best meat in Butte Montana. Spell listen folks We As Americans need your help all of a sudden as if by Magic the state of Montana is screwing around with the term limits so that they can no longer accept food stamps or your EBT card as they call it so the less fortunate people I feel are being profiled the state is messing with these guys all of a sudden and it's not right call your Congressman do what you need to do I'm just a Google guy that speaks the truth and I had to go check this out today myself thank you...
   Read moreThe Terminal shows the true essence of a heart-filled hometown business. Chris is the kindest and most welcoming gentleman anyone could ask to encounter. All of the guys have been polite, genuine, and accommodating. Each time Iâve been in, I leave with the happiest feeling and a sense of restored faith in humanity. Not to mention, their products are perfection, their prices very reasonable, and their...
   Read more