Very friendly knowledgeable staff I love everybody there. I know Irene she is the short haired woman and she is very polite and helpful and it is like a family there because she calls every girl there her daughter which is very sweet and they are all very sweet I cannot remember the one girl's name but she had braces and she was also very knowledgeable and helpful. They also helped me get out of my TMobile contract because T-Mobile would not remove it because I lived in the mountains where I got no reception and Cricket helped me Irene specifically made sure that my old T-Mobile phone left there with a new Cricket phone number...
Read morei took my phone in yesterday cause of a battery issue and was told charging port was bad and battery was bad and was told i needed a new phone so got a new phone was told it was wireless charging and that was a lie took my old a friend at another phones store looked at my old phone and found nothing wrong so basically cricket scammed me into buying a phone i didn't want and if i wasn't stuck with a new phone i dump them for t mobile bull crap they scammed there customers who been loyal for years im not done fighting someone better call me...
Read moreBeware... when an employee tells you something, it may or may not be true, and in my experience a very small chance they'll follow through if you need it. I was told my screen was covered for a lifetime, just bring it in and they'd take care of it... I have to find the QR code from a year ago, and the store won't help take off old or install new. They hide behind "misinformed" or "misunderstood". The other three adults on my plan heard the same thing I...
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