Had a laptop issue Friday AM and paid to have operating system reinstalled. They indicated it would be ready on Monday, but when I checked Monday AM they still hadn't gotten to it. When I finally got on touch with them at lunch time they said it "might" be ready by the end of the day. I don't have a problem taking until Tuesday, but I am leaving for a couple of days so now I won't get it back until Thursday. If they weren't going to be able to get to it, tell me on Friday. I may have been able to take it elsewhere and have it back when i needed it. They didn't have any trouble getting paid right away!!! Footnote: After I called and spoke with someone about completing the repair, they did take extra care in expediting service and I was able to arrange to pick up the laptop early Monday morning before regular hours. I appreciated the...
Read moreHeard about this establishment from other reviews on Google Maps. So I decided to try out this place for repair work on my laptop. Meet Fernando and he is a knowledgeable, friendly person. Very professional and courteous, he repaired the computer for a responsible price in one day. I also decided to shop for another laptop for my spouse and she found one she liked. We purchased this unit also for a good price. We wanted to thank you for taking care of our needs in a timely manner. Also we will return again in the future when we need some professional services with...
Read moreI simply took my Gateway laptop in to get scrubbed and somehow they managed to lose my charging cord. They could not find it and began plugging garbage cables in from random brands of laptops hoping to find one that works. I asked the woman to order me a new cable and her response was "I'm not suppose to." I probably won't get the right cable because the woman said she ordered one from eBay. Save yourself the headache and just take your computer's to true professionals! Nine days have now past and still no replacement charger or phone call. GO SOMEWHERE ELSE FOR...
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