From beginning to end this was a spectacular novel experience! Working with someone that only does custom designed pieces by appointment was initially intimidating until we met with Shaun the first time, then we realized how friendly, warm, and personal it could be. I brought in my wedding ring of 21 years, along with a couple other diamonds I had, without too much of an idea if they could work together in a new piece. He immediately assured me that they would. I love antique cut diamonds, and he was able to find some small accent sized old European cut side stones to keep the aesthetic in line with the three center stones I provided. Over a few appointments, a newly created wedding ring was designed and delivered! It is far and above what I even expected, and my original center stone looks sooo much brighter in the platinum setting. I absolutely love it! My phone pictures can't do it any justice. I don't see myself going anywhere else for jewelry from now on. Thank you so much for the experience, and my new beautiful extra sparkly...
   Read moreExcellent Service! At Indy Facets, they really know how to make you feel special!! They provide a one on one experience with a knowledgeable gemologist, Shaun, who truly cares about what YOU want, and will work with you to make a beautiful piece of jewelry! After I designed my wedding ring with my fiancé, they provided me with a 3D print! How awesome is that?! So neat! When I first thought of designing my own wedding ring, I thought it would be way out of our budget. Come to find out, it probably would have been the same price as a large jewelry store. But instead, I got to design my own ring, rather than having to just choose a ring I "think" I liked at a large store, and have a personal one on one experience with the best (Shaun & Hossley). Indy Facets by far exceeded my expectations! GO check...
   Read moreI got this chain in 2022, my fiancé(then boyfriend) wore it everyday. Then suddenly today, the clasp just broke. For 130$ I expect it to last longer than less than 2 years.
Edit: I do appreciate the follow-up and willingness to repair the defect. It is what it is though, a defect. I understand that daily use will cause wear and tear, but he doesnât pull the chain and he doesnât work a job where it could get snagged. Less than two years of use should not cause the clasp to get so bent out of shape. I will not give a one star review, but I will also not be silenced about a legitimate problem. Again, a 130$ chain should be able to withstand normal daily use for at least 5 years without needing to be repaired...
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