Aaron's Rent To Own — Local services in Casa Grande

I rented a Amanda washer from Aaron's, paid it off and went into the store to rent a set (washer and dryer) but the sales lady in the store seemed all to happy to tell me that it wasn't possible because they no longer carried the Amanda brand; a polite way to tell me that I had been screwed. I no longer wish to patronize a business that leaves the customer hanging. Today 4/13/2021 I have updated my review because I was contacted by Aaron's and offered to exchange the Amanda washer for a set. I appreciate the company contacting me after learning of my problem with prior representative and offering me a solution. I have not yet been in the store because of a recent heart attack I am still recovering and also I am trying to find someone to donate my current dryer because it still works great. Thank you Aaron for restoring my confidence in your business ethics, hope to...

I bought a refrigerator for $ 3,000 through Aaron's and once I got it with in 6 months that I had it it already broke water always leaks from the inside and every time we call Aaron's to get my money back they always tell me that they won't give me my money back that they'll send someone to come and fix it only two people came to fix it and they even didn't fix it it still kept on leaking water from the inside so we called Aaron again and all they told us is that they'll give us a new one but why am I going to want to get a new one if we're going to have the same problem and I don't have the money to buy a new one so we've been stuck with this broken refrigerator for three years always having to clean it so my advice to everyone is don't buy...

Don’t plan your day around the schedule they give you because they won’t be on time, they won’t even be within 2 hours of your time frame. Then when you call, the girl will laugh at the fact you told her you have children to pick up and it’s now 2 hours past your time of delivery. I also confirmed with them earlier in the day on the time since it was supposed to be scheduled the day before and they messed that up too. So call to get an update after they are late she says they are on their way, an hour later (I live 20 mins or less away) they are still not here. Call back and she laughs because she obviously loves her job. This is how they treat repeat good standing customers. Awful customer service, inability to keep...