The Springs — Local services in Cathedral City

Home Depot used to be my #1 place to go . . . Until my first Paint Dept hassle....I stood at the paint dep counter for 1/2 hour. Kept asking the older man at the dest . . .he would not recognize me as a customer, but helped others...this happened everytime I went in (had to get my paint at an independent store. Then I tried one last time, same lack of attention, I finally asked if I was standing at the wrong end of the service desk . . No response. Others came up to counter AND he started helping them...I raised my voice and the other customers asked if i'd been waiting &I said yes, but the sales staff member always ignored me. He finally asked what I wanted & I gave him a list (regular paint for my walls in my condo. He looked at it & said I don't do that, you'll have to have the lady over there (directly across from him) Guess what . . SHE Yhad nothing to do with paint or paint dept. This poorly mannered man has turned away a great deal of paint sales from me over several years. I love Behr paint but will never allow myself to be ignored by Home Depot again. Maybe he doesn't like working with women or just older women, I don't know, but i've painted a lot of homes, condos, etc. Don't know what this grumpy man's problem is...Don't know why he still...

I was looking for shade cloth to make my hone more efficient. After being sent from one side of the store to the other looking for where the employees told me that shade cloth would be, I decided to go to customer service and just order it. I sat at customer service for 30 minutes waiting for the employees to find the shade cloth. I went to the restroom, when I came back they had switched shifts and there was a new employee at the customer service counter. I walked up and told this young kid what I was looking for and what has been happening and he tells me "I don't think we have that". I told him I'm sorry I've been waiting for that for 30 minutes so I'd like a little bit more than "I don't think". He said he could look it up but it didn't give me any confidence at all and I end up leaving without it and going to Lowe's. They didn't have it either. I finally found it at the local store here in Desert...

dont go into ROSS... its hot hot hot inside the store..being in palm springs u would think they would have it nice and cool inside for their customers to have a good shopping experience....we walked in, shopped for about 10 min and had to leave.. ..very disappointing because we were from outta town and we needed to buy some things....so we left and went next door to BURLINGTON where we spent a good amount of money on some items...ROSS lost our buisness due to the store being so uncomfortably warm where we couldnt shop any longer...maybe they will up the air so that customers can shop without sweating and feeling unbearable because of how warm it was in that store....BURLINGTON was cool and comfortable there fore they received...