Dropped multiple packages here on June 2nd 2020. Nobody was at the front desk, no other customers in the lobby but I wanted to hand the packages to a person so I waited. A grumpy female employee eventually showed up and grabbed my packages, noticing that they were already labeled. She did not say a word, did not offer a receipt nor ask if I wanted one. I was kind of put off, but whatever it's covid time, maybe she just wanted to keep her distance, so I just left. 27 days later and neither of my recipients have received the packages I dropped off that day. I called to follow up (June 29) and the woman I spoke to just said that it was my responsibility to ask for a receipt and that she couldn't help me track anything down. Way to be accountable. Really nice customer service. No wonder USPS is...
Read moreScheduled my passport renewal in Cayucos for the beautiful view, was blow away by the friendly and caring service. Shauna who took my photo was sweet and detail oriented. I'm sure the staff at any post office has to endure a lot of short tempered patrons that are impatient with the details, the Cayucos Post Office did a great job keeping up on a busy morning and having an eye for all the details!
My only complaint is the link to the survey included on my digital receipt was broken (I tried it twice, on my phone and desktop) so they only way I could give feedback on my great...
Read moreMiddle aged woman with brown hair and glasses told us that they stopped accepting passport renewals. She looked at clock at said that they dont accept them after 2:15pm. It was 2:16pm, not upset about the fact that we were late, but more upset that she was smiling and was extremely relieved that she didnt want to help. We called beforehand and was told that it was okay to come in. Do...
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