Joyce welcomed us first time buyers into the store one evening as we were shopping for mattresses in October of 2020. After a few questions of our application and our middle class price range, she recommended an affordable but quality mattress for us. She was very patient and friendly with all our unknowing and naïve first time buyer questions. We left the store to go shop and price other competitors. At the end of the night, we agreed we like Sleep Outfitters prices and we liked the importance Joyce placed on figuring out the best mattress for our limited young budget. The next day I went back and purchased it. They will be delivering to our new first time home within 10 days. We loved our first experience at this outfitter store here near Centerville. We highly recommend Sleep Outfitters, especially if you run into Joyce. She will take good care of you.
Not that anyone cares, but here is one pointer to Daytonians who find enjoyment in money saving. I consider sales tax rates when buying bigger purchases in Ohio if not purchased online where it would then be your home address sales tax rate. Greene Co sales tax rate is considerably lower than Montgomery Co. We saved over $8 total in tax savings on this particular purchase. The same goes for Butler Co. Much cheaper than Montgomery if you can justify added cost of driving and time. Just a tip to keep in mind if you...
Read moreMy husband and I recently decided it was time to kick our 40 year old mattress (EEK!) to the curb and pull the trigger on a new one. A little nervous, we didn't know what to expect. Upon entering the store we were immediately greeted with a warm hello by our new favorite "bed guy", Craig! Craig was incredibly knowledgeable, and helped guide us to finding our perfect mattress. He was not pushy whatsoever, and was very patient with us as we tried out many of the mattresses in the store. Although my husband and I were ready to take the plunge on a new tempur-pedic, we had some hesitations on the right base for our new mattress. I knew purchasing an adjustable base would have landed Craig a bigger sale, but he was understanding of our budget, and encouraged us to give it a year and then upgrade. Again, no uncomfortable sale pressure from him at all. We left the store still undecided on the base, and Craig took my phone call that evening right at closing (ugh, the worst, i know), and he answered a few more questions to help my husband and I make the right choice. In the end, we upgraded to the adjustable base, and I am thrilled that we did! No looking back on that extra expense! I'll also mention that we had such a great experience that I encouraged my parents to take a look and meet Craig, and they walked out a few days later with a new bed and base as well. Thank you...
Read moreWe had a great experience at Sleep Outfitters. From the moment we entered Craig was more like a friendly host than a pushy salesperson. We had no experience buying mattresses, but he gave us a tour, explained how to try them out, what to look for and then recommended we try different mattresses based on our responses. It was a very customized and supported experience. Ultimately our interactions with Craig and the 10 year warranty, with three months trial period made me feel confidant enough to invest in a mattress and base that I loved. I even waited a week to come back and make a final decision and when I walked in Craig remembered everything about our prior visit.
My own mattress has not been delivered yet, but I can say my daughter’s mattress delivery went incredibly smooth and the delivery people were very friendly, respectful and fast.
I will also say, I ended up purchasing my “dream” mattress set, because I was able to finance it with no interest, but I was also impressed with the diversity in price points and the quality of even the most inexpensive Sealy mattresses. I’ve bought cheaper mattresses online before but they were not the quality of these mattresses and didn’t come with this kind of warranty. I could have walked out of there with a great mattress that didn’t break the bank, which is what my...
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