Champaign-Urbana Public Health District — Local services in Champaign

I went into the WIC office at 3:00 just as they were getting ready to close. I work full time so it was the only time I had to come in. Every single person who helped me was amazing. The lady at the WIC front desk was amazing and so kind.. the Nutritionist was so sweet and educational.. also very supportive. The breastfeeding advocate was so eager to be there to help me when the time comes. She even offered to come to my home. The lady who helps provide food for the Mahomet Area brought me in two huge bags of food.. I just wanted to cry. They were all so amazing. The very last woman who helped me finish my WIC paperwork actually helped me carry my bags out to my vehicle. I left with my heart feeling so full. I gained a large sense of hope for humanity as I was pulling out of the parking lot. I couldn't be more grateful for the care I was given.. even at the end of their day. Thank you to all of you ladies! I hope you see this and understand how much I...

I understand that this is a trying time for all parties; however, IDPH put me on a 10 day quarantine (which I followed), had a COVID test performed 5 days after exposure that was negative, and filled out their daily health assessment emails every morning. I did not even receive one of these assessments until 6 days into my quarantine. The system they use has an “error” of automatically placing everyone on a 14 day quarantine period which means 1 out of my 4 employees that were quarantined received their letter of release to return to work. The rest of us (including myself) have not. They have failed to do their part in such an “important time of COVID”. If we follow instructions and do our part, the people in control of us should be able to uphold their end as well. We have lives and are people too- with children...

WOW. Today was the worst experience I have ever had with someone. There was a red-haired woman with glasses working there today who was supposed to "help" me with my water sample. To say she helped me would be laughable. She was demeaning, rude, and had no interest in helping me. She acted like I was stupid for not mailing in the sample, when her co-worker told me to bring it in to the building. She was making snarky comments and her customer service is terrible. I would never go back to this place again if I had the choice. If I do go back, I will be asking for someone else when I go in. I should have gotten her name, but I was so shocked by her attitude that I forgot. If you see this- it's not my fault you hate your job! :) Find happiness and stop being...