Rally House Chapel Hill — Local services in Chapel Hill

First time in the store and we had a great time we were greeted by sherry she was amazing and explained where to find things around the store and that it had 2 floors how cool ! She made our first time very nice she let us shop around and check up on us if we had any questions :) me and my friends were very happy with her costumer service although .. we were ready to check out and were very upset to hear how Cameron was speaking to her in a very rude way with a lot of anger . We over heard him say that she wasn’t doing anything and was no where to be found but that’s not true sherry was around the store and was the only one to even speak to us and greet us into the store we were very disappointed for her to be talked like that when she was the only one to give costumer service and only one helping us ! I hope something is done about that aggressive man he should not be speaking to his...

Great inventory and service! Apparently, I got so excited I left my phone at the counter. And 20 minutes later, they had it waiting for me. Nice to have Rally House in town, but your timing does come with some strong competition. Shrunken Head Tailgate and Team Sports are also new merchandise players on Franklin, and they offer a similar level of uniqueness and quality…AND one of them offers a free Rams Club discount of 15%, every time you shop there. Also, since Nike products are pretty much the same look, regardless of the school, I encourage you to request and carry more merchandise options from Gameday, Franchise, The Game, League, Mitchell & Ness, and Pressbox. All of those offer unique, high quality items. Looking forward to shopping...

Very disappointed in Rally House customer service. Purchased a $36.99 UNC Champion shirt. Washed it before I wore it and it shrank at least 3 inches from the bottom. Took it in and they said they could not do anything once the shirt had been washed. I have purchased many shirts and never had one shrink as bad as this one. It shrunk to above my belly button and I will never be able to wear it. I had hoped they would stand behind the items they sell. Would have been happy for an exchange or a store credit but they refused to do anything. Shirt shown in photo on top of another shirt to show the...