I really wish I had read the store reviews before I registered at Vieuxtemps as I have been very disappointed in their level of customer service. I was (and remain) impressed with their selection, particularly compared to the department stores, and like other customers, I was keen to support a local business. We set-up our registry in November 2011 for our wedding in May 2012 and were told that because Vieuxtemps' registry is entirely offline, we would be mailed cards when someone bought us a gift. However, we never received any cards and I regularly had to call and/or email the store to check the registry in order to send thank you cards. All of the sales persons I spoke with were incredibly unprofessional and staff turnover was surprisingly high such that each time I phoned, I had to explain what I'd registered for, etc. I was often told to call back because there was a line or that they'd misplaced my file. I am not confident that they have tallied my gifts correctly and am very concerned given the other reviews as I'm trying to...
Read moreThis is a lovely little shop on lower King Street. They have many exclusive brands that you may not find elsewhere. Their gift selection is amazing and you will be amazed when you go in the store that they have so much in such a small space. It is not crowded but it is exquisite. I bought several items there for Christmas gifts and continued shop there throughout the year. They also offer gift wrapping services which I...
Read moreWonderful customer service as well as a beautiful and extensive collection of china, crystal and silver to choose from! Natalie has an impeccable eye and we are so grateful to be featured as a small part of her store. XO- The Grit...
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