Staff were so personal. They gave my family individuized attention. Very smooth transition from buying our tickets to getting snacks. I wish I had gotten the lady's name because she even held the door open on our way out. She made us feel very welcomed. Thank you kind lady.
The cinema is smaller so it feels a little weird walking into 1 of 4 small entrances, but fear not the rooms are larger than I expected. The screen was very large compared to the seating.
I would have given this place 5 stars until I saw the bathroom. It wasn't disgusting ir smelly but to store toilet paper on cheap shelving completely exposed and under the sink is just so un classy. Then a roll of hand towels sitting on the counter and a slippery when wet sign just sitting out. There was also garbage just laying on the floor. Might want to clean that up between movies.
I get this is a smaller establishment but you have to come up with something better than that.
Overall I enjoyed my experience and would go back again. But please take some positive feedback and do something about...
Ā Ā Ā Read moreSo Today on 8/3/2019, my husband and I took our oldest daughter to see the Lion King at 7pm. The lady who took our order for the popcorn and what not, was absolutely amazing. She was probably one of the sweetest ladies iāve ever met in my 29 years of being alive. She absolutely loved our daughter (which made this momma happy) and when I went out in the middle of the movie to purchase two more Sour patch kids, I was prepared to pay the $6 for it but she bought one of them. I told her she didnāt have to do that but she insisted and told me she loved my daughters personality. I donāt know what you need to do, but you need to keep this woman around. I didnāt get her name and I should have. Because of the amazing customer service she gave us tonight, I will continue to drive the 30 minutes....
Ā Ā Ā Read moreThe Charlevoix Cinema III is the best move experience in Northern Michigan, hands down! They have new release movies in digital and digital 3D, and a friendly staff.
There is literally nowhere else in Northern Michigan to experience the kind of quality cinematic experience a true movie lover desires.
I was used to seeing movies in NYC and Southern, California so when I returned to Northern Michigan and was met with awful move theaters, it was a relief to learn the Charlevoix Cinema III was being refurbished and equipped with state of the art digital equipment.
Worth the drive no matter where you live in Northern Michigan with the cheapest concessions and best popcorn you...
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