mediocre food and drink , but I guess ok for airport. I didn't like the service and treatment. You have to self pay. The waiter just pointed to the QR code for me to pay my tab. I did, and saw that Apple Pay was one of the options. I kept trying to get it to work from my table, but it didn't. I thought it was my phone signal, since I was all the way in the back. I stood up clearly on my phone trying to pay the tab, and the waiter came running to me yelling "Miss...you have to pay..you can't just leave" I showed him my phone and said thats exactly what I AM TRYING TO DO! he said, oh, it doesn't take Apple Pay.
First of all, it's kind of annoying to have to do other people's jobs..that's your service and you close out my tab.
Second of all, don't design a system that relies on my phone and cell service.
Third of all, don't come hollering acting like I am some scammer walking out without paying! He should've told me from the get go, it doesn't take Apple Pay.
I've gone to other airport bars where you do put your credit card info and order, etc. It practically closes itself out when you're done. Again, it doesn't rely on my phone to do the transaction.
If I could've I would've tried to figure out how to remove his tip. It was too...
Read moreDont waste your time! Management: please explain to your hostess that if you have a customer that would like to be seated at a table, and you have open tables that it is good customer service to seat that paying customer. And when you offer her a seat on a couch with another group, she declines and states that she would like to sit at a table for some wine and dinner, you should seat her at one of the open tables. And when the hostess asks her to sit at the crowded bar with a bunch of men, and the customer declines again, points out one of the open tables that she would be glad to sit at and is TURNED AWAY because she as a single female traveler and can not take up a table that sits 4 that losing a customer that flies through this airport 26 weeks a year is not only rude, terrible customer service, but bad business as well. Way to lose a frequent flyer customer with a terrible hostess! The face of your business is probably not qualified for that...
Read moreLocated in the CLT Airport, the Beaudevin is a decent option if you have time to kill and are fiending for some vino...
The wine selection is the best offering here. Great variety of wines and pours. Definitely not an issue here...
During my visit, it appeared that they were understaffed. The servers were covering extensive areas throughout the venue. I was sitting in the outer tables by the entrance and had to wave my server down for refills. She was nice and trying her best.
I ordered the turkey panini and it was average. I was keeping my expectations in check as I realize I'm in airport. The turkey portion was minimal but there was plenty of bread. The dish came with a small serving of potato chips.
If you're looking to get your wine on, stop on by. If you're feeling pretty hungry, I'd probably check the other options in the airport. ...
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