Best purchase experience of my life. I don't just mean the best "jewelry" purchase; in my entire life, I've never felt so great about purchasing anything.
Morrison Smith worked with me to design and create a custom engagement ring. My mind and heart are blown by the care, attentiveness, expertise, and quality they offered me.
I was extremely nervous about buying a ring, nevertheless designing one. As my design progressed, I became more and more concerned about getting every tiny detail perfect. I also was working with a limited budget and on a tight time frame (I was planing to propose on an upcoming trip overseas). Therefore, I needed Morrison Smith to provide me with my dream ring, at budget, in a very short period of time.
Not only did Morrison Smith create a beautiful, "perfect" ring that exceeded my dreams--within my tight time and cost budget--they also consistently eased my nerves about the whole process. Their communication was amazing, their concern for me was genuine, and their interest in making sure that they made me exactly what I wanted was so sincere that it felt like I was dealing with family members. They walked me through many difficult decisions and reassured me that they would make sure I was happy. After I proposed, they were one of the first people in my life that I let know that she had said "yes."
I spent nearly 100 hours figuring out what I wanted to give my (now) fiancé for an engagement ring. I looked at thousands of rings, dozens of jewelers, and came up with countless fine details that I was hoping for. Morrison Smith not only provided me with the perfect ring, they offered me the best experience that I could have imagined throughout the entire process. I am so grateful I found them and cannot overstate how much I...
Read moreMorrison Smith is the finest jeweler in Charlotte. They offer a huge selection of jewelry with a wide variety of gold. From what I’ve seen, they have pieces in a variety of gold carat ranging from 10k or 14k, 18k, up to, I believe, 20k and higher. This means you can find women’s jewelry, and men’s jewelry perfect for every price range or occasion.
The staff is absolutely phenomenal. Olivia and the team are amazing. They are professional, positive, and very knowledgeable. My wife and I have purchased a variety of different pieces as well as had many repaired. They have in house repair professionals who can size, fix, and alter any jewelry.
Morrison Smith also boasts a collection of gift items, as well as excellent discounts, and previously owned jewelry. Literally everything in the store is 10 out of 10 quality. Whether you’re looking for a special gift that is 100 dollars, or you’re buying a set worth tens of thousands… They have exactly what you’re looking for. Did I mentioned they have ethically sourced alternative materials for men’s rings as well as lab grown diamonds for folks who are concerned about the environmental impact of their jewelry. Honestly you can go wrong here. Every piece of jewelry and every employee in that store will confirm that this is the best jeweler ever.
We love their jewelry, especially their solid gold. I can’t wait to go back to get a gold chain for my wife. Perhaps I’ll get a Cuban link bracelet or men’s gold chain at the same time.
Save time, money, and the hassle of other jewelers by shopping at Morrison Smith. Also they offer financing options so you can pay for that perfect bling, diamond rings, or pair of...
Read moreAfter three and a half years of letting my watches batteries run out, I felt it was time to get them working again. I looked up watch repair, and Morrison Smith Jewelers was nearby, and also had the best reviews of the businesses listed.
As I walked in the door, I saw the smiling face of Rob Bireley greeting me, and he asked how he could help. I told him I had several watches that weren't working because they needed new batteries.
He said if I had a few minutes, he could get it taken care of. I said I had nothing but time. I pulled out my phone, thinking I would need to occupy myself, but Rob's friendly manner made me put my phone away.
We had a fun conversation, and I was genuinely enjoying his company. As we were in the middle of conversation, a couple of "the ladies" (working there) sauntered over. They know who I am talking about, and I can't tell you how nice and how much fun everyone working there is.
You could also tell they care about their customers. They're friendly, not at all pushy, and as someone who was in sales a long time, I could tell they are people you could trust.
The price was right, and the service was even better! I know where I will be going the next time I need my watch fixed. And I know where I will be going for my jewelry needs. Working with nice people makes every experience better, and they don't come nicer than the people working at Morrison Smith Jewelers.
Next time I stop in, I will be looking for Rob, or if he's not there, one of "the ladies." And I know no matter who ends up taking care of me, I will be...
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