Queen City Gifts and News is a place I stop every time I am at the Charlotte airport (CLT). They have a wide variety of snacks and beverages. Personally, I appreciate that they have a great selection of protein shakes and other healthier alternatives for a quick grab 'n' go option. In addition, they are centrally located between A, B, and C terminals. Their staff is always friendly and quick to check you out. There are normally two team members to check you out on different sides of the store and they work together to make sure one line is not longer than the other. Since CLT is a hub, many people are trying to get a connecting flight; so it is wonderful to have fast service! On another note, I needed a copy of a receipt from a previous transaction. While this isn't a normal request, Brian G. went out of his way and was able to assist me with this request. Thank you for keeping your store staffed with friendly team members and having a well stocked store with a large variety of items to...
Read moreI had a terrible experience at this shop in the airport. The prices on the items did not match what they charged at the register. When I pointed it out, the worker dismissed me and said “that’s what it shows on the computer.” I told them they need to correct the displayed price, but instead I was told I should ask for the price before buying anything,so basically they expect customers to confirm every single item before purchase? That’s misleading and unacceptable. On top of that, the worker raised their voice at me, which was completely unprofessional. For an airport store, where people don’t have much choice, this is very...
Read moreToday wasn’t the best day by far and some would say because it’s Friday the 13th. Lines were long, Tsa slow, everything’s closed planes delayed from weather having to go to this high price store i thought. However, boy was i wrong the cashier name was Darryl Ashe, he was super pleasant, cheerful and an overall vibe. By far the best airport service I’ve had in this airport, greeted with a smile , sent on with well wishes. What more can you ask for Mr. Ashe keep up the great work you made my day! Many...
Read more