Today my father and I are closing a long time checking account at the Wells Fargo Cotswold branch and not a moment too soon. Because of health issues I had to cash checks he wrote to me. On 3 separate occasions I was accused of check forgery and was denied access to these funds. The last time I was there, always with proper identification, I was allowed to cash a check but was told that I would no longer be allowed to do so in the future. I have had to wait 2 months in order for all drafting and deposits to me moved to our SunTrust account or I would have closed this account much sooner. Well Fargo has treated me like a criminal and has accused me of trying to commit crimes against their bank. I have never been so unfairly mistreated or persecuted by any commercial...
Read moreWells Fargo is atrocious. I spoke with 3 different representatives on the phone today, one who declined to provide her name prior to being extremely impolite, Reagan (Employee ID K006149), and Katherine. After all three assured me that either the next person down the line could help or that what I wanted to accomplish was actually possible, I was informed that the only way to apply for a credit increase would be by doing so at the local branch. If you are a small business owner OR you believe in doing business in the 21st century, I HIGHLY recommend looking anywhere but Wells Fargo. Although their hitching posts may be strong, it seems their technological wherewithal has been spent creating fake accounts instead of serving...
Read moreThis location is doing the quality service really great! They give to every one a nice solution All are Wonderful employees and enjoy your job
My special congratulatios for exceptional quality service to Andrea and Edgar they bilingual speakers... and to General manager.
After this Review :I came back and; Las week September 2015 I went this location to deposit a check, that check had a problem. Tiffany surprise me! She looked a solution for my problem and kindly gave a great solution. What hapening here? good leadership boss ? good salary? RH department ? I don't know, but I hope Bosses recognize your Quality service...
Read more