Thai house - Cotswold Village — Restaurant in Charlotte

UPDATE 10/25/23: If you’re like me and do not enjoy the food from Thai House, do not order from Sukho Thai on DoorDash, UberEats, Postmates, etc. It is the same restaurant. Same address. I found out only after ordering my food. And the food had the same issues I’ve always had with Thai House food. I wouldn’t have placed an order if I’d known. Very deceptive and disappointing. A lot of money spent on food I wouldn’t have wanted in the first place.

————

I got delivery from here tonight from Uber Eats, and got what was probably the most lackluster Thai food I’ve ever had. The tom yum tasted like lime juice with no heat, and the flavors weren’t balanced. I love tom yum, but this was not it. The springs rolls were bland with a ridiculously sweet sauce. The potstickers were fried beyond belief and a overcooked, burnt, crunchy consistency, and the filling tasted like it was nothing but unseasoned, bitter, frozen spinach from the store. They were honestly disgusting. The entree was way over cooked. The veggies were soggy and swimming in sauce. The sauce itself was so sickeningly sweet it should have been on the dessert menu. One of the worst meals I’ve had in a while. I think I’m good on this place from now on. The bad part is you can report the food as bad on Uber Eats, but you don’t get a refund just because you thought...

I've been here twice. June 19th and 26th. First time I ever visited. Actually, I've been to Cotswold many occasions but never notice Thai House, but when I did, I just had to try it. I love Red Curry, so that's what I purchased. It was 💯. So good I went twice in one week. I usually go to Moon for dinner in Southpark for my Thai food, but this was better. The young man who serviced me my first visit has excellent customer service skills. Next time I go back, I will get his name. The second time I went back, he was training the young man who took my order. First food server Actually gave me a light bowl of vegetable soup as I waited for my To go order. It was very good. Im think it was maybe Thai House soup. Just a guess. The problem i had was who do I tip. 🤣 . I tipped the one who brought my food to me. I'm going to try more items on the menu. I had lunch, and the lunch menu was very reasonable . My lunch total cost was $15.00. You must visit this location. Cozy atmosphere You won't be sorry Sorry review so long. I'm...

I’ve frequent this place a few times since its closer to my home than the ones In University or Pineville but those are my preferred locations. I experienced racism last night to such a obvious degree that i will simply make sure i never entertain this location again.

I went to pick up my take out order late Saturday night and it was me and a caucasian lady behind me at the front door cashier center and one of the workers comes and who was here first as if im not RIGHT in front of the cash register waiting to be serviced. She looked for the caucasian ladys answer to validate if my answer was correct. My answer was “I was, I’m RIGHT HERE.” It was just a horrible experience. I was not even hungry after that point. Funny enough, i see other reviews of the same things happening there and just feel like they need to broaden their staff, at least for the front lines of customer service. Food is great but its not worth the treated being rendered...