Disco Clothier — Local services in Chattanooga

I used to really love this store, but then my body changed. I went in to look for a baby shower dress and, for context, I’m 8 months pregnant. Im definitely not a small anymore but I’ve been lucky to have a basketball-under-the-shirt type pregnancy and most size larges accommodate the bump. As soon as I walked in I was greeted by a woman who asked what I was here for. I told her, and she frowned at me and said she didn’t think anything in the store would fit me except maybe a pink dress on display. I said I knew it could be a challenge to dress the bump but I’ve been able to find some dresses that work in similar boutiques. She again expressed she didn’t think that would happen. I told her I wanted to look anyway, and she proceeded to ignore me the rest of the visit. I actually found several dresses that would work but was so turned off by the customer service I decided not to even bother trying anything on. I didn’t think it would be met with any kind of enthusiasm and I just don’t want to spend money somewhere I’m clearly no longer welcome. Its sad because, again, I used to love this store. Thankfully I was able to find two other dresses at two other boutiques on North Shore, RiverCity Apparel and Emmaline’s Boutique. Bonus: the staff at both places...

I’m a Director of Fashion Design at a New York company and work remotely from Chattanooga part of the year. I’ve shopped in the store a couple of times and have been disappointed with awkward customer/sales service each time. I find the buying and marketing for the store is very exclusive; it seems it’s only marketed toward a very specific customer (white ((all the social is on blonde white girls)) and/or slim/tween fit) which is disappointing considering the dynamic cultural population in Chattanooga. I also think the return policy lacks flexibility (7 days or no return/exchange). In today’s climate, we’re still up against COVID surges (and quarantining) and holiday travels. Most brands and boutiques offer minimum 14 days year round and 31+ days during holiday shopping. And I’d be remiss not to mention, their “designer” product authenticity is questionable. The shop isn’t very progressive, cultural or customer centric which is a miss. I think there’s some work to...

Only do I feel the need to write a review when I feel like there is specific information that someone who is thinking about shopping a store should know first…. If you shop here, be prepared to feel judged the entire time, unless you look exactly like one of the mannequins in their store. They need to work on their personal opinions and their unwanted suggestions. Second, if you do decide to buy something from this store and are questioning if you will absolutely love it after you purchase it, make sure they do their job and inform you about their silly “small business” return policy before purchasing, as most businesses should. You only get store credit if you return within 7 days, and no cash back, it’s not even an option… so make sure you love what you get. It’s definitely a self centered shop and not a shop that wants to work with its customers. There’s not much to choose from anyways. Shop at your own...