Commonwealth Senior Living at Cedar Manor — Local services in Chesapeake

Cedar Manor has been a blessing. Over a year ago, my dad and I went looking at memory care facilities for my mom. I had done much research and dad and I visited 2 places. Dad had pancreatic cancer and caring for mom was too much for him and I. I work a full time job. We decided on Cedar Manor for a few reasons. At the time, the facility was under renovation but we took a tour and has a long conversation with the Executive Director Sarah. I was really happy that she was willing to come in on a Saturday and meet with us, accommodating me because of my work schedule. She spent several hours talking to us, Answering all our questions and giving us all the information we needed. Even though we were looking for a place for mom I found it very refreshing that the focus was on my mother but they showed my dad and I that they cared about us and our well being also, even though we were not they ones moving in They"treat the whole family"... they care for the resident, but they also care for the family. Long story short, my mom went into the facility. My dad was now home alone while I worked and I worried.....shortly after that my dad started getting really sick and needed more care. After a long conversation with dad and getting more information from Sarah, we as a family decided that dad would go there so that he could be cared for and be with mom for as long as he had. My dad was on hospice. The staff took excellent care of him and mom. They were very kind and considerate to me & my brother. They had struggles during Covid, lockdown and all, but through it all, both my parents were taken care of and had the care they needed. They worked with me to make sure the proper care was given. They are all very kind, caring there. My dad has passed and mom is living there thriving. She can enjoy the activities she wants, they have family night with entertainment which is nice. They serve nutritious meals. They even grow their own herbs and other things used for the meals. I can go to work and know my mom is safe and well cared for. It is a nice feeling. We continue to work together, communicate , to keep the best plan of care for mom . If you are looking for a place for your loved one who can no longer care for their self at home I would take time to visit and have a conversation to learn more. Unfortunately, most elderly would love to stay in their home, but most of the time it just isn't the best thing. Its tough when a loved one doesn't want to leave their home. You need to look at the whole picture and do...

Certainly! Here's a very positive review for Commonwealth Senior Living at Cedar Manor:

I cannot express enough how grateful I am for the incredible care my mother receives at Commonwealth Senior Living at Cedar Manor. From the moment we first walked through their doors, we felt an overwhelming sense of warmth and compassion from the entire staff. They truly go above and beyond in their caregiving, treating each resident with the utmost respect and kindness.

The staff's dedication to providing exceptional care is evident in every interaction. They are attentive, patient, and always willing to lend a helping hand. It is such a relief to know that my mother is in such capable and loving hands.

The dining experience at Cedar Manor is nothing short of wonderful. The food is delicious, varied, and nutritious. My mother looks forward to each meal, and I appreciate knowing that she is enjoying well-balanced and appetizing dishes.

There is never a dull moment at Cedar Manor, thanks to the plethora of activities and field trips organized for the residents. From engaging games and creative crafts to exciting outings and family events, there is always something fun and stimulating to participate in. These activities not only keep the residents entertained but also provide great opportunities for socialization and making new friends.

One of the most impressive aspects of Commonwealth Senior Living at Cedar Manor is their commitment to keeping families informed and connected. Their app is a fantastic tool that allows me to receive regular updates and even pictures of what my mother has been up to each week. This feature has been invaluable in helping me stay connected with my mother's daily life and see the joy she experiences.

In conclusion, Commonwealth Senior Living at Cedar Manor is an exceptional community that offers outstanding care, delicious food, and a vibrant, engaging environment. The staff's dedication and the innovative use of technology to keep families connected make it a truly special place. I highly recommend Cedar Manor to anyone seeking a loving and supportive home for...

Mom is settling in and my concerns have been remedied in a safe and respectful manner. She feels secure. There are daily activities and wonderful meals. The staff and attendants go out if their to meet the residents needs. Thank you!

Old review I wanted to update: My mother, 99, has been in this facility for one month. It’s clean, pretty and staff is upbeat and mostly helpful when asked. Here’s the overall experience and it’s been snakebite at best. The check in interview with director was rushed and she kept checking her watch as though she had more important places to be. Barely got paperwork completed and she was gone. No sit down with nurses to understand mom’s day to day patterns, worries, etc. no invite to eat, though it was lunchtime. An initial evaluation took place prior to moving in to determine the level of care and because she’s healthy and slightly mobile they evaluated her as a Level 1. I called later to confirm that and spoke with sales to confirm.

When sheets were not changed after 3 weeks, I spoke with ‘station’ who wrote her name down but said it’s mostly for the residents who have assisted bath days. They were sorry for misunderstanding but….. my Mom changed her own sheets remarkably, yesterday, a month into her stay.

Medication management: They ‘misread’ the dosage on a thyroid med and had been giving her 1/3 the required. I wouldn’t have known had I not brought her home for an overnight. They argued with me then later shrugged off as human error. They never called to clarify with Dr. But early on they did search her room aggressively for any otc meds. She hadn’t been feeling well and I know why now. It’s been corrected by me, not staff.

They’ve never helped her to dining room so she eats when she has the strength to maneuver down. Repeated requests to qualify to use her electric cart which is on site, are ignored.

Lastly, I’ve just received the first invoice and they have moved her care level up without notifying me so again I have to chase down an explanation. Communication is very poor with...