820 Michigan — Local services in Chicago

My recent experience visiting my boyfriend’s apartment in this building was nothing short of a nightmare, primarily due to the incessant noise emanating from apartment 812 on the 8th floor. I feel compelled to share this review as a cautionary tale for potential renters.

On the night of our visit, the noise from apartment 812 was beyond infuriating. These neighbors not only disregarded the designated quiet hours (10:00 PM - 8:00 AM) but seemed determined to make our lives miserable. The volume and duration of the disturbances were simply unacceptable and loud. Management will not address your issues or do anything about it.

It’s astonishing that the management of this building allows such inconsiderate tenants in apartment 812 to disrupt the lives of other residents without consequence. This experience left me deeply upset and frustrated, and it’s evident that the building management has failed to maintain a peaceful living environment.

If you value your sanity and a peaceful living space, I strongly advise against considering this building as your residence, especially if apartment 812 remains occupied by disruptive tenants. The complete lack of action against them and the failure to enforce quiet hours is a clear sign of neglect and disregard for the well-being of tenants.

If management doesn’t take immediate action to address the ongoing disturbances from apartment 812, it’s only a matter of time before more residents are subjected to this unacceptable level of disturbance. I am seriously considering filing a complaint with Chicago Public Services to ensure that others are not subjected to this misery.

Save yourself the headache and look elsewhere for a more peaceful and respectful living environment. This building, particularly apartment 812, is simply not worth the frustration and...

I originally planned on leaving 4 stars as a review of this property (great rooftop lake view, modern apartments, but very few amenities compared to other South Loop apartments). But on this day I can only leave 1 star. My lease was set to end on 6/30, yet we began moving out on 6/28 (apparently so did several other tenants which ended up being a headache as the property manager did not schedule a block of times for everyone). We informed the property manager that we would retrieve our remaining items that would not fit in our truck on 6/29 and he responded confirming. We arrived on 6/29 to find the apartment repainted and our items GONE. After back and forth emails, the property manager stated our belongings were thrown away (yet he knew we were coming back) and informed me that I could retrieve them myself from the dumpster as the trash was still onsite. We've asked to be reimbursed for our items that were thrown away, namely toys, books, and paint materials that belonged to my son, and we continue to get the run around. The property manager and regional property manager from 3L Real Estate lack communication, logic, and care. It is not worth staying here if you have to deal with them on a regular basis. Update I was able to communicate with the regional manager and was ultimately reimbursed for for the items that were thrown away (in addition to...

Bayyinah is so helpful, knowledgeable, warm, and welcoming! She made our experience touring, moving and getting situated in the building wonderful. We had some initial issues with our unit and as soon as we reached out to her she had them resolved.

In addition to this, the building is gorgeous, clean and safe. The rooftop views are stunning you can see navy pier, and soldier field clearly. Unobstructed view of the water and Grant Park. There is also a fire pit and grill.

Our unit feels modern and fits our clean aesthetic really well. The spacious, mirrored bathroom medicine cabinets, and curved shower rails are a plus! I'm 6'0 tall and I appreciate that the shower head is high enough that I will never ever worry about bumping my head on it.

Kitchen has a nice big sink, no disposal. Nice soft-close cabinets. Stainless steel fridge, with an ice maker, crisper drawers, and plenty of storage for my roommate and I. Microwave looks new, it has all the features you would hope to see.

I love the big windows and the blinds are neatly rolled up like a scroll at the top, no annoying cords. I just pull on a string and they come down as far as I'd like them to.

The space feels really open and bright. The ceilings are SOO tall. At least 12 feet tall.

Rooms are small ish but they have tons of extra storage space above the closets.

Staff are all wonderful!...