This is now the only place I go to buy boots! Last Sunday my wife and I took a ride out to the Chicopee store for the first time, the store was tip top, Very clean and organized. I dealt with a gentleman named Tony who was extremely knowledgeable, informative and personable. He went above and beyond, calling numerous other stores around the country to find me exactly what I wanted👍🏻. I was already a Red Wing boot customer, but now I am a Red Wing boots of Chicopee customer. I used to go to another location a quarter of the distance from where I live, but was never treated with the respect and customer service that I received from Tony. Anyway I got my new boots delivered today, the fit perfect and I am very happy with my...
Read moreWow thoroughly impressed!! To start I have been a long time owner and wearer of timberland pros! NOT NO MORE NEVER AGAIN .. after having the most pleasant and delightful footwear shopping experience provided by The ever so knowledgeable salesman Tony, I decided on purchasing the Irish Setters by Red Wing.. they were affordable yet supremely made! He also helped with informing me about care and protecting my investment by conditioning the boots once a month and providing me with extra comfort options but making sure to never pressure the to upsell! Don’t go anywhere else the product and customer service here is unmatchable! If I could give em 10 ⭐️ I would !!!!!!!...
Read moreMy husband just came back from getting work boots and had a great experience! Ty was knowledgeable and very helpful finding the perfect boots for what my husband needed. My husband surprised me with the moccasins that I've been wanting for quite a while! Ty wasn't able to find the one pair they had left in my size but Pat was able to...Pat, you're AMAZING!!! This store and it's employees are wonderful and we'd highly recommend you go here. Ty and Pat are FANTASTIC and I hope they're recognized for their dedication and awesome customer service! (Currently dancing around the house in the most comfortable moccasins...
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