My recent visit to the 99 Restaurant left an indelible impression on my taste buds and my heart. From the moment I stepped through the doors, I was greeted with warm hospitality and a lively atmosphere that set the stage for an extraordinary dining experience.
The service at the 99 Restaurant was nothing short of exceptional. The staff members were attentive, friendly, and went above and beyond to ensure that every aspect of my visit was enjoyable. From providing prompt seating to offering insightful recommendations, they made me feel like a valued guest throughout my entire stay. Their genuine enthusiasm and dedication to customer satisfaction were truly commendable.
Now, let's talk about the food. The menu at the 99 Restaurant boasted an impressive variety of mouthwatering dishes, catering to diverse tastes and preferences. Whether you're a seafood lover, a steak enthusiast, or a vegetarian, there is something to tantalize every palate. (I had surf and turf)
For those seeking a heartier option, the steak was an absolute must-try. Cooked to perfection and boasting impeccable tenderness, this succulent cut of meat melted in my mouth with each savory bite. The accompanying sides, such as garlic mashed potatoes and roasted vegetables, complemented the dish splendidly, creating a well-rounded and gratifying meal.
The 99 Restaurant's commitment to quality ingredients and attention to detail was evident in every dish. The portions were generous, ensuring that no guest left the table unsatisfied. The menu also featured a range of appetizers, sandwiches, and desserts, all of which showcased the culinary prowess and creativity of the chefs.
To accompany the delectable food, the restaurant offered an extensive beverage selection, including a variety of craft beers and handcrafted cocktails. The drink menu perfectly complemented the dining experience, offering refreshing options to suit every preference. (I had the margarita)
Overall, my visit to the 99 Restaurant was an absolute delight. The outstanding service, delectable food, and inviting ambiance combined to create a truly memorable dining experience. Whether you're seeking a casual meal with friends, a family gathering, or a special occasion celebration, the 99 Restaurant in Massachusetts is a top-notch choice. Prepare to be impressed by their impeccable service and a menu that showcases the best of...
Read moreI want to sincerely thank and uplift two incredible young women we met during our visit to 99 Restaurant in Chicopee: Kindra and Karlee Z.
Kindra was the first person we saw as we entered. Though soft-spoken, she radiated quiet grace and dignity. With her glasses, shy smile, and calm confidence, she reminded me of someone deeply dedicated to her work and to the people she serves—even in just a few brief moments, you could feel her gentleness and future potential shining through. She didn’t say much, but her energy stayed with me: peaceful, humble, and kind.
Our waitress, Karlee Z, was simply amazing. She’s the kind of person who lights up a room—charismatic, funny, warm, and full of life. I don’t know how young she is, but either way, she gives me hope for the future. She was incredibly attentive, sharp, and emotionally intelligent. When my partner, who has a medical history that includes strokes and seizures, accidentally ordered the wrong meal (a seafood platter he mistook for a larger entrée), she handled the whole thing with such compassion and care. Even though we were cracking up over the mix-up, she stayed sensitive to the situation and replaced his meal without charging us. No judgment—just kindness and grace.
We ended up joking with her that the tip we gave her was actually to cover the bill (we gave it before paying), and she got the joke immediately—she played along, laughed with us, and made the whole experience feel like a moment of joy shared among old friends.
And of course—the food! Spectacular. Absolutely delicious. My partner chooses 99 as his place of celebration. He’s been coming here for years to mark meaningful moments in his life. He loves the food, and more than that, he feels safe, elegant, and at home in this environment. That kind of comfort is rare and beautiful.
Thank you, Karlee and Kindra, for your kindness, your intelligence, your light. You both made our day. I hope this review blesses you in some small way as much as your...
Read moreI went here with my husband. This is the worst 99 we’ve ever been to. The waitress, Kaitlyn, was awful. She was rude and had a chip on her shoulder, so she was increasingly becoming more and more unpleasant. She gave me clam chowder instead of what I ordered. I spit it out in the bowl because I was completely disgusted. (The last time I had clams, I was under 12 years old and got violently ill from it.) I told Kaitlyn that she got my order wrong. She didn’t take the repulsive chowder away and she didn’t change it on our check, either. She didn’t clear anything from our table, which was half covered with dirty dishes. It took her 20 MINUTES before she gave us our check. And when she took our card, she took 2 orders before she ran it. She ended up with a very bad tip. I wish I hadn’t left her one penny, she was so terrible. And I want to add that the whole staff, including the front staff and the management has the biggest apathy vibe, like they were waiting for their shifts to end. They didn’t want to be there and they made it known immediately. I mean, when we were waiting in their lobby there was loud music blaring, so the hostesses who came out to alert people that their tables were ready, were so soft spoken, they could barely be heard. Also, after we were told that they had a 5-10 minute wait. They seated people who arrived after us, skipping over us and we ended up having to wait 15-20 minutes before we were seated. It was rude and unprofessional conduct, which is their theme, apparently.
This place is a complete disaster/hot mess, so do yourself a favor and go...
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