HomeGoods — Local services in Chino

Had a bad experience. I wasn't able to return a shower rod that didn't work. After I installed it I threw away the receipt and wrapper thinking that it would work, but the item was so flimsy that it kept on falling. I was told since I didn't have the receipt oT the original packaging price tag I couldn't return it. I told them I had my credit card transaction by it was not accepted. I left it there and walked away because I could not use it. Money wasted. Thanks a lot for selling merchandise that is not doesn't work and making me...

This particular Home Goods refuses for items to be returned without a receipt even when item/s purchased with a debit/cc. One particular employee loudly shouted to another employee to explain the return policy in Spanish even though I was speaking in English to her the ENTIRE TIME. I kept composure and said “Shame on you! English is my first and primary language. Your the one who needs translation on how foolish SHE was in front of myself and the rest of the customers...

This place is huge and it’s as organized as it can be! I could spend all day there. They have just about everything! They have great customer service and are very kind. You can find some really good...