Burlington — Local services in Cincinnati

If I could give this location zero stars, I would. This location opened about a month ago, there are still 2 single employees that are employed here. If you find something you want to purchase expect to stand in line at least 30minutes to an hour. They have one cashier at the front ringing customers. Nothing against this woman, because she’s doing the best she can, but she’s an elderly lady and she does not move the fastest. Other employees just stand around by the front watching the line lengthen as they are “ensuring costumer’s are not stealing.” Not only does the prolong the line, this laziness and unpreparedness causes frustrating experiences for the costumer. This location should have never opened if they don’t even have the staff to run the store properly. The manager is NOT helpful at all. She didn’t care about me voicing my concerns. She just...

they forgot to take off the security tag of my comforter, the security door beeped and i said it was the tag and they just took it from me and put it behind the counter no one would communicate with me about if i could get it back or not, the boy in the front was VERY rude, my fionce was saying he didn’t steal it and he was giving my fionce a lot of attitude and kept walking away and wasn’t communicate so we said forget it and walked out, 100% do...

The way they treat everyone as if they are thieves is absolutely appalling. Even just entering the store they lock you in and allow only one person to cross their "Loss prevention" barricade at a time. Why does anyone want to shop at a store that treats you like a criminal from your first interaction through the door. Then shoving theft prosecution signs in your face every 2 seconds. All of this for discount clothing...