Planet Caravan Smoke Shop: Jefferson — Local services in Cincinnati

I’ve been coming here for about 15 years. Even before Planet Caravan took over. It was a small smoke shop, now that it’s Planet Caravan everything was gutted and redone. All new glass cabinets, all new inventory, all new staff. Planet Caravan is now the leader in head shops in the Cincinnati area. Located conveniently right across the street from the University of Cincinnati on Jefferson Ave. Parking can be somewhat tricky with only a few spots in a difficult to maneuver lot. I think they have a few other locations in the Cincinnati area, I’m not completely sure where they are though. Their staff is friendly and informative. If you’re not sure about something ask and they’ll be happy to help you. Prices are reasonable and similar to other head shops in the area. Planet Caravan always has a great inventory and also displays a lot of local glass artists which I think is great. Their inventory is vast and eccentric with a lot of diversity of products. And if you’re out of town you can visit their Instagram where they sell products and they will ship them to you. How awesome is that? Overall, if you’re looking for a head shop in Cincinnati, Planet Caravan should be...

Will never go back again I’ve been there NUMEROUS times with the credit card I use. it has the same last name but somehow today it’s a problem, employees stated it’s policy to confirm the card with the license and that’s never been asked of me. Therefore leading to them FORCING my father at work to FaceTime them and both workers stuttered in place not knowing what to do or say after clearly stating how they enforce this policy “everyday” employees also were very rude and rolling their eyes and just being unprofessional in a workplace overall... I will never go back it was the worst experience and so unprofessional I will never be shopping here again it’s run by abunch of arrogant...

I used to be a loyal customer but over the past few months I've watched their customer service and general business practices decline/turn sour. It bums me out but watching how the owners/management deal with people lower on the ladder (customers, employees, collabs, etc) has given me no other choice but to stop going. This doesn't even have much to do with the products themselves because they have plenty to offer but I do not agree with the things I have noticed and I don't even work there. I never want to discourage people from supporting small businesses as I work for one myself but this is one of those rare cases. Try short vine, there's more than one reputable shop on...