Just do yourself a favor and go to well now walk in. I've been here twice and both equally bad experience. The DOCTOR I had was very incompetent and the clinical staff mainly just the one the other one it wasn't her fault she was a trainee, but that staff pre judge my circumstances with out even waiting to see what the exray would show. So I walked in here initially because I had a messed up finger. And from the jump the clinical staff particularly one supposedly the one who was actually training someone unbelievably so , but none the less she said right out the gate there is not much we can do for a hurt finger in just a rude voice belittling my reasoning to be there, my response was well if it's dislocated you can pop it back in place , or you can splint it more on that in a minute because it gets better , or obviously the most important thing which is to start a referral and conduct exrays , so obviously there is alot they can do for a hurt finger , so finally after that fiasco, the doctor comes in and she tells me it looks like a popped blood vessel keep in mind yes it was black in blue but it was also bent funny , so i asked her to order a exray , she goes idk how much a exray will show for that but she would order one anyway , next why not older a routine blood work to check for internal infection to cover all your ends , no I had to suggest a exray. She wasn't going to do that initially , And then asks me to ask them in exray to read it for her , I asked her can't you ? she said yea ...... You see where I'm going with this ???? Absolutely mind blowing. Wait for it ....... The exray showed a FRACTUR not a popped blood vessel. Imagine if I didn't do the exray and I went home and injured it even more that could have been a huge liability on there end . Btw your welcome. And of course the clinical staff never came back in either. I wouldn't either if I was that wrong. Actually I would , and I would have apologized for being wrong and say I'm happy we were able to get the bottom of this for you. Something in this world that's forgotten. Everyone makes mistakes. But no reason to be a prejudgmental jerk about it either though. Lesson learned never judge or assume anything in this world. Always go through a routine check to ensure your end is covered and do it empathy and a smile because you never when you may be In my shoes or wrong. I just have a crazy high pain tolerance so often times I don't realize I fractured something I did the same thing when I fractured my ankle barley felt it. But I know my body better then you know my body. And with my medical training I know when something is wrong. I wouldn't have come in just for something to do. Hopefully this staff learns a lot from this because as you can tell my experience was awful. I doubt they will. Btw the doctor didn't even know how to wrap a splint properly. Your supposed to stabilize two fingers together with a splint so that stronger finger could help take some of the stress of the fractured one but she argued that only one needed to be splinted and stabilized. She couldn't even wrap the one properly. I had to rewrap it and stabilize it when I left . Idk where they get these guys from but dang . I know nobody wants to work these days and they like to cut corners but common you guys are going to get sued one of the these days from not being thorough and being sloppy with peoples quality of care . Step your game up Guthrie. There's a reason more and more people prefer arnot . you guys need to clean house in there because it's a joke . For everyone else go somewhere else trust me you will regret...
Read moreI use to love this place! However, I dont know what the problem is now. I've tried to get in since December 27th, due to a sinus infection, chest congestion, fever an aches. I have been told there are no providers in to all providers are booked. My regular doctor is Mala Sutton and they wont even let me see her. I have also been trying for a week to get one of my regular prescriptons refilled, prescribed by Dr. Sutton, to no avail.I am out of medicine, but no one seems to care. The pharmacist has faxed them twice, nothing! I also tried the walk in on Sunday, Dec. 29th, the woman at the desk, just looked up and very nastily said, it's at least a 2 hour wait....I left. Also, I arrived at 8:45, so I dont know how you open at 8am, are only open 45 minutes and have over a 2 hour wait list, and close at noon???? They need to staff both of these places or close them down. Also, I should NOT have to explain in detail, my medical problem, to the receptionist,...
Read moreI have been going to the primary care in the Guthrie Center way for many, many years... See where the problem lies is I don't and won't play nice when it comes to my health... It's very important to me as everyone else... But when I get the run around and voice my concerns on my medications.. I get told to do this or do that when clearly the problem is the medication and they refuse to change it or fix the problem they just give me a higher dose... But at this point I will never ever return to Guthrie primary care or further more a Guthrie facility ever again... This was by far the worst experience I have ever had in my life... The receptionist are as rude as they come and have an attitude that I will not tolerate... If they can't be respectful to me but expect me to be respectful to them it's not going to happen... With that being said if I could give them a zero star I definitely would with no questions...
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