Cap's Audio Center — Local services in City of Glen Cove

I drive a 20-year-old BMW and travel from New York to Vermont and back once a week. I had a radar detector and a phone holder and an aftermarket Bluetooth microphone set up so I could do work while I drive but there were wires everywhere driving me nuts by messing up the very good factory ergonomics of the car.

Making matters worse, the aftermarket options to address the problem considered of extremely cheap Chinese stuff from Amazon that looks wrong or extremely complicated stuff from the German market that looks right.

I wanted it to look right because, even though I've got almost 190,000 miles on the clock, I've kept the car OEM and clean. So I went with the overly complicated German option without a game plan to get it installed, then started poking around the area to see if there was a shop willing to take a crack at it.

When I called these guys they were forthright with me. It's not the kind of work they generally do, because frequently these units are finicky and customers are quick to blame the installer. I told them I was willing to take the risk and they were able to get me in pretty quickly.

I got lucky. The area of the shop where they do their work is as clean as a surgical suite. Everything they did was perfect even though my headliners are so fragile at this point that they will start to degrade if you breathe on them too hard. Everything was set up and tested and they gave me a detailed explanation of which aspects of the system were user friendly and which aspects would require me to review the manual.

There were a lot of little things that they did right, but the one that impressed me most wasn't even related to the primary job. I was the last customer on a Friday evening, and as they were showing me where the wiring was run, I casually mentioned that I had been frustrated by my own inability to properly replace the boot on the handbrake, because I can't find the right size of zip tie. In less than 30 seconds, they produced said strangely-sized zip tie from their inventory of interior parts from the last 30 years, and in less than 5 minutes, they attached it and put the boot back in place without...

Danny and Frank are the only guys I will let touch my cars. When they're finished, you can't even tell there are aftermarket parts installed. The wiring is all loomed and neat and looks factory. Over the years they've installed navigation head units, back up cameras, tv screens for the kids, remote starters I can start via smartphone and a custom dash radar detector and laser diffuser that has saved my butt many times! When my factor sub failed in my truck, they gave me a used one they had on the shelf for free. They also rewired the factory headrest TV's in my wife truck. They used to play through a radio station but were always staticky. Frank hard wired it so no more static! Kids love it. Also made it so we can play video out of the factory navi screen. They're the best! They're always doing some crazy stuff on a Ferrari when I go down there so I know they are super...

They are tops! When I had my own business before the days of the Cell Phone they outfitted my and my employee’s cars with CB radios and extended range antennas that greatly improved our productivity. Since my wife and I retired our cars have low millage and are in very good condition but lack the safety extras on the new cars. It doesn’t pay to trade them just for those features. Recently we had some close near misses lane changing and backing up. I had Cap install blind spot raring and back up cameras in both cars that have prevented possible accidents. Last week my back up camera was having night vision problems and Dannie replaced it with one that was even better at night. The difference was that the original was in color day and night and the replacement black and white at night but much sharper. To top it off their prices are competitive and equipment the...