Rochester Tailored Clothing — Local services in City of Rochester

I have been a customer (suits) for 10+ years and these are the best suits I've ever worn - I receive compliments on these suits more than any others. They fit properly and the materials and workmanship are spectacular. The product's excellence is matched by the customer experience: I had small issues with a suit jacket seam and contacted their service department and described the issue via email. I received a prompt response from Jen, who offered to have me send the suit jackets (FREE OF CHARGE) to their headquarters to have the issues fixed (FREE OF CHARGE). That level of commitment to the customer is rare and I now plan to be a...

I'm giving this store the benefit of the doubt.

I don't live anywhere near it but wanted to buy a suit from them because Hickey Freeman moved their manufacturing to Mexico and as I understand it this location still has the same staff that made the suits for them

Unfortunately, I won't be able to by any because they don't have a website properly setup with appropriate contact information.

I guess you have all the business you need. I don't understand it, but if it works for you that's fine. I just hate to see you lose all the potential customers who would love to buy a...

May 30th 2023 update part 2, met a contractor on site cleaning up more trash and he says he has been told to be around more often. So add one more star to the review!...April 20 2023 update. Good for HF they finally cleaned up their property. I will increase their rating to 2 stars and in a month increase it again if they continue to clean up!..............No longer the pride of Rochester! For years they have let the trash accumulate in front of their building. How difficult would it be to clean it up every once in awhile? Shame on you! Hickey-Freeman you are insulting...