Kate Spade Outlet — Local services in City of Syracuse

I absolutely love Kate spade purses and wallets

But I won’t ever come back to this location! I went into the store on 7/22/25 and just looking around I wear a face veil due to my religious beliefs and when I came into the store the employees their was two females they didn’t even acknowledge me coming into the store but as soon as I walked in there was two other people that came into the store both were white and they said I “hi how are you” this location definitely racial profiles and That’s very disrespectful should treat all the guests the same way you would want to be treated when coming into any store you don’t know what they are going through I worked in retail I know what it’s like but it’s wrong what they did this company needs to do something about it or there is going to be less people coming to this store which is sad just because they don’t look a certain way doesn’t mean you treat them any different! If Kate spade herself was still alive shouldn’t let this happen at any...

If this store wants more business, maybe tell your male associate it's bad for business when he is practically breathing down a customer's neck like we were going to steal. We left and spent our money at MK. I will not buy from places with employees who act like that. It's too bad, because I wanted to support Kate Spade. But not at the Destiny USA...

The staff def profiles customers here. I love the bags but the associates seemed to only be friendly to certain customers that fit in a certain demographic. They followed me around and stared at me like I had 3 heads & they never once greeted me....