I got a pearl and blue topaz ring (from a different jeweler) as a gift from my children for my birthday and it was 3 sizes too small. I took it to the jeweler where it was purchased and they said they could only take it up one size. I took it to Roger at Franco Jewelers and he said he could do it and make sure the integrity of the prongs was upheld. He said there might be a slightly different color where the new silver was added. I understood and decided I would rather be able to wear it even if the added silver was slightly different. I dropped it off at about 4pm and he told me it would be done around 5 the next day. Rocio, his sweet wife, called me the next day at noon and said my ring was ready. When I picked it up it was perfect! I have a lot more jewelry I need to get re-sized and prongs re-tipped, and replace diamonds that fell out and I will be taking it here! I'm glad I found them! Superb craftsmanship, fast repairs, and amazing customer service! Thank...
Read moreWe can’t say enough good about Franco Jewelers! Here you are treated like family. Roger rebuilt my ring two or so years ago when the setting was bent backwards. When I picked it up, it looked as good as the day my husband proposed. I recently took my ring in again because I had lost a diamond on the band. While he was cleaning it after replacing the diamond, more diamonds fell out due to weak prongs. He reinforced the prongs around the setting with more gold and didn’t charge me a penny for it. I mean, come on!! He’s such a kind, humble, and generous man. He is my go-to jeweler for anything I need in the jewelry department!! No one better...
Read moreRoger went above and beyond for me by rushing to custom make a ring for a surprise anniversary gift. I went in thinking I would look at some options not expecting much, but left very excited after we talked about him being able to custom make a band to perfectly match an older engagement ring. The two rings look like they were bought as a set! He did such a good job, very impressive work. My wife loved the surprise! Thank you for helping us have a great anniversary! I will go to him for all future needs and recommend him to...
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