YMCA of Greater Cleveland Association Office — Local services in Cleveland

As a YMCA member, I was told by the front desk staff that daytime parking is free. I visited on Tuesday at 10:20 AM, checked in and properly validated my parking as instructed. However, when I exited around 12:30 PM, the parking gate charged me $17.

This is completely unacceptable. I trusted the information provided by the staff, followed all procedures, and still ended up being charged. When I approached the front desk for help, there was zero support or accountability.

YMCA is supposed to promote a community-first attitude, but this experience felt like the opposite—misinformation, lack of assistance, and a waste of my time and money. Fix your parking validation process and train your staff to provide consistent and accurate information.

Extremely...

I work out at the Y every morning, and it’s been awesome! The facility is always clean, the equipment is in great shape, and there’s plenty of variety for different types of workouts. The atmosphere is positive and welcoming, which makes it a great way to kick off the day. Highly recommend for anyone looking for a reliable place...

This is the worst experience. Sadly my children love to attend because they can be with their friends. The supervisor Carissa Lambert is horrible - she does not actually supervise anything. Her staff lie to parents and she does nothing to intervene. I do not...