(just look at how they responded to my review and it will help you make your decision) I think if you read through the reviews you can tell what's real and what's fake (or maybe not) but this is a genuine review. Getting in for an appointment was great, the atmosphere is awesome, but the service, quality of service, and outcome of the service are poor.
I have 4c hair, that I was attempting to take a break from caring for myself. I went in to have them service my hair and left with hair that looked and felt extremely dry, damaged, and fragile.
Because I depended on the reviews I was expecting more from the experience (in terms of the quality of my hair upon leaving) but unfortunately, when I left their salon I headed directly to buy products to undue the damage they did to my hair... Yes I paid the full price for the service without giving them a hard time or any questions. So, just be careful everyone's experience is not the same, but I personally have no plans...
Read moreThe technique used received approval from my west African partner. Customer service in terms of pricing and time require a lot of rework to merit a better rating. A one hour service required 4 hours as other clients required more time. Meanwhile i walked away dismayed. In my instance it amounted to 45 minutes in the day late start by stylist. Perhaps i am not feeling it because the appointment required tremendous rescheduling to be early. The professionalism was not reciprocated. Moreover the additional assessories requested by the stylist elevated cost and lacked precision. (That would be an easy fix for improvement). Over all unless you enjoy mystery pricing, mystery timing, and/or a large gap between approximating one look with actual objective ; this could be an acceptable experience. Hair receives a...
Read moreGood work but very unprofessional. Scheduled an appointment, showed up 15mins early, no one greeted me. I gave my name and sat down. My stylist was working on one person, then she took someone else. Never said boo to me about my wait or when she'd be ready for me. Then when I spoke up because I needed to feed my meter, she said she didn't know I was there for her. The place is tiny and she was only one of two stylists there at the time. Also, that wasn't my first time there. I don't play those games so when I went out to feed my meter, I drove...
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