Impact Archery Inc — Local services in Clovis

I'd like for everyone to experience the customer service i did here at Impact Archery. They take care of you. Just bought a bow for my bro and they gave me a life-time discount on their servicing as long as I bring it in (and I own it). This is a big deal. You go some where to have your strings worked on, or cams changed, thats a set $50-100 fee. Here its $25 with their coverage as long as you own the bow. The pricing here is competitive, but keep in mind they are a small business and have to make a living and can't compete penny for penny with amazon/ebay. Instead of "saving a buck or two" you get to be involved locally. That matters to some of us. Staff is sociable and kind, exactly what Im looking for from a small business owner and they know their stuff. If you want to have your nails did and your hair combed for you with sales pitches, keep searching. If you're interested personable honest information,...

Brian is rude on the phone and even worse in person. He talks down to his customer and if you didn’t buy it from him then it’s junk. I had him tie my peep and set my cam timing and he moved my rest but didn’t bother to check alignment. I went home and it shot all over the place when I took it back he said there was nothing wrong with it. It took a lot of convincing for him to finally admit the rest was out of alignment. I Should of just fixed it myself but thought since he worked on it he should fix it, he disagreed. If you had a good experience here go back a couple times and I doubt you will feel the same way. Brian should not interact with the public I’ve met alligators with better...

Walked in with money burning a hole in my pocket ready to buy a new bow. I had been shooting a Hoyt I bought there in 2006 from previous owners so it was definitely time to upgrade. There were 3 staff members, only one of them was actually doing something on a bow. The rest were all just chatting it up about nothing of consequence. I wasn’t even acknowledged in 10 minutes that I was there, not even a simple greeting or “we’ll be with you soon”. I don’t know how a business can operate with such a lack of customer service let alone stay open. There needs to be extreme fundamental changes in their conduct. Impact is a black cloud on the...