Kowloon Kitchen — Restaurant in Clovis

I ordered the $9.95 pork chow main special to go which came with a choice of sweet and sour chicken or fried shrimp, I wanted both so I paid extra for sweet and sour and fried shrimp and paid extra for extra shrimp, I also ordered pot stickers which came out to around $28.00. When I got home there was no sweet and sour so I call and they said they would take care of it the next day. When I arrived the next day and showed them my receipt, they said they wouldn't honor my order because it was a choice of either or sweet and sour or fried shrimp, when I tried to explain, they treated me like I was trying to take advantage of them and they laughed at me and embarrassed me in front of the other customers and basically told me to get lost. I've been eating there since as long as I can remember 20 some odd years, and ive never been so Insulted by a restaurant and for that reason I will no longer be eating at Kowloon's Chinese kitchen in Clovis CA. I am extremely disappointed in the way I was...

Disappointing. I'd have to agree with lots of reviews negative and positive. Big portions? Just the noodles. Small portions? The meat and rice. About 75% of the dinner plate was "pork chowmein" which was virtually flavorless noodles with 3 small pieces of pork put on top. Mixed old and fresh food. Meat over done and some pieces like leather. Fried rice just browned rice sprinkled with a couple little things for flavor. The sweet and sour sauce I liked as well the egg flower soup, but neither was great. Service not great. Ordered for here but given in bags to go and had to ask for napkins, and forks spoons which were plastic. Disappointing selection of drinks, just plain coffee, fountain soda and water. Price was slightly above average. You're better off going to Panda Express or Lin's Fusion in town but for the best ever Daikokuya if you get to Little Tokyo L.A. I won't be coming back here nor would...

It's hard to write this because the owners are so nice but hopefully they read this because they need to know - We always get the same thing, a sweet & sour pork combination plate and a fried shrimp combination plate. The problem seems to be that the pork and the shrimp are cooked FAR in advance and are tough and chewy to the point that they aren't edible. Our went in the trash last time. The fried rice also seemed to be cooked far in advance as it was room temp and dry. The chow mein was OK but also cooked in advance and barely warm. I understand the need to prepare food a LITTLE in advance so that you can get orders out quicker but it should never be more than a few minutes, not hours or seemingly sometimes even the day before. Hopefully things change because we'd like...