ReStore - Habitat for Humanity Greater Fresno Area — Local services in Clovis

We’ve been avid shoppers if restore for years. Mostly the Fresno store when they opened a few years ago.

For the last few weeks I’ve been trying to donate to the restore because I had a lot of building materials from when my father passed away a few years ago.

I finally reached someone this morning at the Clovis store. I wanted to make sure they would take my donation. The person answering seemed more than eager. I mentioned I was coming from Madera to Fresno. He said we’ll take what you have.

I got to Clovis and had to wait as there was an accident in the parking lot and I had to wait for room to be offloaded.

Finally was able to be offloaded. In the midst of offloading one of the guys from inside came out and said stop we can’t take any more. Only about a third was taken. I said wait you said when I called you would take it all. He said sorry “Sweetie” the Madera store and Fresno store are closing and we have to receive their inventory. I said there’s really not much left here. He walked away with his back turned to me and said can’t take it.

I would have rather just given it away to a handyman than drive 49 miles for that. My time, gas and donation…. And the lack of appreciation was overwhelming. The ego of the guy and the audacity in today’s climate to...

the managers/workers in the cashier area are very rude and unhelpful, they depend solely on the volunteers to do all the work while they stand out in the front bossing people around and smoking their marijuana vape pens in the front for the customers to smell it. The tall white guy, think the guys name is David, seems to have very bad anger issues...from the many times I have gone, he is always throwing temper tantrums, not a good look for restore. They dont seem to care too much on customer service, maybe because they sold the building and are planning to move in a year is why they dont care too much. They dont know too much about any of their product, a lot of things come in for free, but beware alot of the electronics dont seem to work, and you might find yourself going thru the hassle of purchasing, finding it doesnt work after install, and having to take it all apart just to return it (you dont get refunded, but only get store credit), and usually their responsible is "i dont know"......

Disappointed. Went to check for a window blind. Found one, not exact, but close, they wanted to charge me extra for the little brackets that hold the blind. Yes, the brackets that hold the blind. Have you ever tried to buy pants and in the process they say you must pay to the pockets too?. Unbelievable! The worst part, not too long ago, we donated a whole bunch of left over material, doors, toilets, etc. to Restore from a renovation. These people are scamming their customer. No more donations from our family to this place and hopefully you don't donate anything to...