Target — Local services in Collierville

I went to this location do a grocery order like I have done several times before, and the new cashier lady didn’t understand how it worked because it was a tax exempt order so she has to scan barcode, so since she didn’t understand she called some big rude blonde lady over to help her and she argued me down telling me I needed a specific phone number to make the order tax exempt!? And I tried to explain to her that I never have to use a phone number for the customer because I have this specific barcode for the cashier to scan and she kept telling me no! No! No! And had a very bad attitude, And I went back and forth with her so then I told her to put my things to the side so I can contact the company I’m delivering for, and she proceed to go tell another associate and that associate came over to me to see what’s the issue and I explained and she totally understood so I had to get back and line and do the process all over again and I didn’t have to use a phone number like I said and I checked out finally! And went about my day but I must say that manager lady whoever she is she is very rude, and argumentative for no reason! Lady get some help! And she didn’t even apologize for being wrong all along! I never wanna use this location to shop for a...

I am Asian, and today I felt that I experienced racial discrimination at the Collierville, TN Target. Around 1:05–1:13 PM, I was in line at the checkout to purchase medicine for my younger brother who was sick. The cashier on duty did not acknowledge me at all—she continued wiping with a rag and never once said anything like “please wait.” She simply ignored me and did not process my purchase. After waiting for a while, since that was the only open register, I moved to self-checkout.

However, right after that, I saw a White elderly woman go to her register, and the cashier immediately assisted her without delay. That made me feel very unwelcome and discriminated against. At the self-checkout, the machine automatically turned on the red light for ID verification and employee assistance. She was the only one available, but when she came over, she said nothing, simply scanned her code, and walked away without a word.

This was extremely disappointing and discourteous. In the four years I have lived in the U.S., this is the first time I have ever felt treated in this way—at this Target in Collierville. Would it really have been so difficult to simply say, “Please...

I love this Target, however, Betty NEVER FAILS to make each checkout experience horrible. For one, she is always accusing people of stealing. She also loves to come over while you're using self checkout to make sure you’re scanning everything. Today, I went to return an item that had been opened. I disliked it & since Target’s return policy states you can bring back an open item, I brought it back. She asked why I needed to return & then said it was ridiculous that I would return it after opening because they can no longer put in on the shelf. Someone needs to look into this employee, please. There have actually been multiple people who have had issues. She has been discussed in a local Facebook group too. Totally uncalled for behavior & she needs to learn customer service skills if she...