I've only been to and seen 1 so far but I like it for the most part. I'm disabled and the Bush River location is outside the mall and accessible for me especially when I use my rotator. I was exchanging a dress and some jewlry and the manager was enjoying lunch in the back of the store while on a phone call with one salesperson running the store and stocking but she didn't do returns which is ludicrous! After 12 minutes of me and other customers shifting from one leg to the other and me with only my cane. When I arrived I was the only customer so I figured I'd look around and exchange and be on my way but instead we had to WAIT until I asked a second time where's the manager? I was not spending the 4th in Ashley Stewart! FINALLY the Manager emerged from the back and apologized and let me use my coupon and I was...
Read moreI went to this location on June 2 everything I brought in store I could’ve got $6-$10 cheaper online. The clearance clearly said %40 the clerk only gave me %30 because I used my Ashley Stweart card. Some of my items should’ve been an extra %30 off like online. I started to take everything back but I live over an hour away and it’s more of an hassle. I even had online Diva dollars I could’ve used she said I shouldn’t use them just save them for next time. The women are nice but dishonest. I see why only two locations remain. The area where it’s located even look sketchy and abandoned. Highly disappointed but every dog...
Read moreBush River location! . Non-existent customer service. I went in for a fitting and with the goal of buying 4 intimate items. First my fitting was done in the open and when I search for my items with no offered assistance I found the size was incorrect. Going out of the dressing and asking for assistance. Advised would be right in....15 minutes of patience... clerk never came. Upon leaving (the same clerk in the corner at a rack-no customer) tells me to have a good day. Not sure I'll be going back there but next time I'll have names if the...
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