Mind Games Mall in Columbia — Local services in Columbia

Someone bought me a $10 Backgammon set from this store but didn't realize that it was essentially just a flat board and not the traditional folding case style. I went to return the set and intended to purchase a more expensive version ($39.99); however, I made the fatal mistake of having the audacity to open the original box in order to see what I'd been bought. According to the store, you cannot return/exchange or do anything else with an item once you have opened it ... that's right, despite the fact that opening the box is the only way to actually see the contents, you cannot then return it, or in my case exchange it for a more expensive item, due to their archaic returns policy.

Needless to say, I found a cheaper set on Amazon ... how on earth small business think they can survive in today's age with such antiquated customer service is beyond me.

Moral of the story, go straight to...

I really liked the knife I bought from this store. but the male employee working the was really snooty. For example, I am a minor so my adult brother bought the knife. when I asked to hold the knife the very nice woman working there told me I couldn't hold the knife because I'm under 18 so my brother did. I asked the woman if i could hold it closed to see how it felt in my hand and the dude from like 8 feet away said in an angry tone you cant hold it PERIOD before the women could say...

Excellent variety, great customer service, and good prices. I love coming into the store because I always discover something new and fun. The staff has always been knowledgeable and friendly, and they make great suggestions for other products if they don’t have exactly what you are looking for. My only suggestion is that I would love the Funco wall to be a bit smaller to make room for other product, but I wouldn’t be surprised if the Pop figures are profitable enough to warrant the...