Good people. EDIT I don't know why people are saying the staff is rude. Personally, all of them have been nothing but sweet to me. I've been going for several years now. When my mother became seriously ill, they always asked about her. When she was up to going out and about with me , we'd sometimes go there, and they would GO OUT OF THEIR WAY to help her and make it easy on her. When she passed away about 4 months ago and the staff found out, they were sad and sympathetic. Maybe remember that the staff are indeed humans and deserve to be treated with respect just like we the customer expect to be. I understand that nails are expensive, and we pay for these services with our money - try not being snotty and snobby and stuck up. They are providing a service that is completely optional. There are rules and policy that they need to follow, so when you don't get your way, don't throw a fit. They are a chain in a company. Put your big person pants on and stop piddeling yourself.
The picture below shows my nails more than 2 months...
Read moreWe stopped by this salon earlier in the week, looking for someone to do nail art for prom. Their flyer stated $5+ for nail art. We were given an appointment @12:00 on Saturday (4-22). Upon arrival, we were told to write our name down and have a seat. The waiting area is about six chairs, so I decided not to wait there for my daughter. They told me to come back at 2:00 after confirming they could do the nail art picture my daughter showed them both times. I received a call about 1:35 that she was ready for pickup. I got there and could not believe my eyes. They clop some acrylic on her nails which looked like something a beginner would have done. I asked what happened to the nail art and they said it would be 200$. Nobody, ever mentioned that to us because it was a very simple design. Pedicure and set of nails 88$. I was disappointed because I felt they took advantage of a young person, but my daughter was okay. She did say she would not...
Read moreI have been coming for over 10 years because I live near. The quality is going down. I have to really watch each nail when I don’t get the technician I like. This last experience was not good. One person did my pedicure which was fine but when they got to my hands I did not know the same person would not be doing my hands. They had a second person start doing my hands and after she had started working on me she tried to pass me off to a third person in the shop that I did not want working on me. I refused because by this time I was annoyed and luckily she finished me but she was rushing on me because she had another client come in. I am now really inspecting the work and am noticing a lot of rushed mistakes. It seems like it’s probably time to move on to a different shop. I don’t think they really care too much about keeping repeat customers. They should because word catches on. Unfortunately it’s not what...
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