Massage Escape Columbus — Local services in Columbus

My husband and I booked a couples massage online. I received an email that I had prepaid. And to come early to complete paperwork. We got there early, no paperwork to complete. Hmm..okay.

The linens were very thin. This is definitely more of a massage parlor vs spa experience. Something for others to keep in mind and adjust their expectations maybe. My husband didn’t care.

The women who worked on me spoke broken english. I did my best to explain that I needed less pressure on my lower back and I was very sensitive.

The first time she dug her elbows in deep I said that’s too much. Her pressure didn’t change much. I’ve had deep tissue massages before but never with this extreme sharp elbow pain constantly.

At a second point it was extreme to the point I cried and told her again that it was too hard. She apologized and went on. Usually after 3 warnings, people should understand to really lighten their touch and notice how someone’s body is clenching and tensing. She continued with really deep/hard pressure. I couldn’t figure out if this was a language barrier issue or if she just wasn’t paying attention or didn’t care/know better.

I could hear that she was listening to something on her earphones and she laughed during the massage. That was a little off putting to me. But, I get it might be boring to do the same routine over and over again.

When it was finished, my husband paid. He didn’t realize I had prepaid and they charged us again for the entire massage. He tipped more than 20% ($30/ $15 per therapist) and the women said, “$20?” As in “give me more of a tip.” That was really unsettling to me considering we tipped more than 20% already.

When I realized my husband has paid for the service again he called and asked them to refund my card. That was today. The women said she would talk to the owner.

I personally wouldn’t go again. Asking for a higher tip was extremely off putting to me.

The pictures they use for advertising send spa type vibes. That certainly isn’t the case. I wish they advertised honestly.

Update: They did call and said they refunded me and it should show in my account in a few days. They did their best to make the situation right by offering us a free service with a different therapist. I declined but...

I do not recommend this massage parlor. My husband and I went in for a couples massage and for lack of a better word my body feels assaulted. We got there and the massage therapists showed us the door to our room and then just shut us inside, we should have just turned around and left then to be honest. They didn’t ask us if we had any problem areas or what type of massage we wanted. We decided that maybe it was just a cultural thing and they didn't seem to speak much English and noticed the signs on the wall to undress to our preference and get on the table so we decided to stay. They came in the room and the woman working on me immediately started shoving around on my body very aggressively and the only communication from her i got was “medium or hard?” Again i should have gotten up and left but when you’re in that awkward vulnerable position its hard to decide what to do so i just told her “medium” and then she continued to very aggressively massage me for the next hour. I thought about saying something multiple times but wasn’t sure if she would listen to me seeing as she didn't the first time and I was just extremely uncomfortable. We left and both were just really thrown off and didn’t know how we felt about it but as a day or two passed I was feeling worse than when I walked in and the more i thought about it and compared it to previous massages i knew it just wasn't right. We contacted them about the experience and they called us offering to fix it with another service free of charge. While we appreciated the offer we declined because i do not feel comfortable returning and asked that they just refund us for the terrible service we already got and they told us no and that they would not refund us. If your going to give us a free service id rather just have a refund. They used a restaurant analogy as if restaurants never give refunds, they do...

Booked this because my masseuse moved away after going to her for a few years. It gives the “massage parlor” vibe, instead of the “spa vibe”, but that’s not a complaint, because I went for a massage. I’m not sure if they only have one technique or what, but I booked a 90 min RELAXATION massage. Some people love deep tissue, not ME. I was never asked about the pressure and it was more painful than relaxing to say the least. I explained to the lady doing it that it was very painful and I’m not here for wellness this particular time, just a stress relieving, medium pressure MASSAGE. It continued. Only when I yelped OUCH! did it stop. She then said “sorry! U like medium?” She continued to press her elbows and fingers in my muscles to the point that I heard her knuckles crack. I explained the THIRD time that I am not a fan of deep tissue massage, and that I don’t like to be in pain and that I’d like a lighter pressure to relax. It was as if she couldn’t do anything but that! I got up incredibly upset and SORE (of course it’s worse today) after 90 minutes of being dug into, and I left a cash tip on the bed. I got to the front and before anything else could even be said, the attendant asked me for a tip! How tacky. Omg I HATE when people ASK for tips. Even tho I wasn’t satisfied at ALL, I still left a tip for her time. The fact that they have the audacity to ASK for tips is incredible. What a shame. Anyway, long story long, I would never go back and would not recommend! Booked another massage somewhere else while I was still in the parking lot...