I cannot say enough about how wonderful A Day to Remember was with all of the hassle I had gone through with another vendor AFTER purchasing my dress from them! I know this review is long, but you really must read the whole way through to get a feel for how wonderful this small business is. It truly shows that they love what they do and put the customer first! I purchased my wedding dress at A Day to Remember and managed to find the dress of my dreams for so cheap! It was a $1,600 dress and I only paid $850 for it! The place was wonderful, but they don’t have in house alterations, so I decided to take my dress somewhere closer to home. When I got it back from alterations I was way overcharged for a horrendous job! I left crying because the woman messed the dress up so bad. It was not how I had wanted it and she made it very uncomfortable. She also created, and LEFT holes in the dress and left it missing a button. I was absolutely mortified, but I had already spent so much money I didn’t want to pay to take it somewhere else. So, my mom decided she would try her best at altering it. Although it wasn’t perfect and was done on very quick notice, my mom got it tolerable. I then called A Day to remember to see if they could last minute steam it, as this is a complimentary service that they offer. You are supposed to give 48 hours notice, but due to the last minute salvaging of my dress, I was only able to give them 24 hours. They still went out of their way to accommodate me. When I dropped it off, I told them the story of the horrid alterations. Later that day, I received a call from Jill, the girl I purchased the dress from, asking me if the woman that had messed up the alterations had also done the bustle. I said yes and that I wasn’t happy with it, but neither my mother nor I knew how to fix it. She said that the owner of A Day to Remember is a custom dress maker and that she would like to redo my bustle for me FREE OF CHARGE! I was so incredibly happy. Not only was this so much extra work, it was 24 hours before I needed to leave for my wedding and she was bending over backwards for me. Later that night, I received another phone call from the owner herself this time. She said that she had gotten into the dress and saw the horrible alterations, holes, and missing beads that the previous woman had left. She wanted to completely redo the dress for me – again FREE OF CHARGE. She must have worked for 24 hours straight on redoing my entire wedding gown. I cannot even begin to explain to you how sincere they were! And they would not take a penny of my money. They were just concerned that I was happy with my dress and felt beautiful on my wedding day. She just kept saying that there is no way she would let a bride walk down the aisle in a dress that she wasn’t 100% happy with. When I picked up my dress I was absolutely ecstatic about it! It looked like an entirely new dress and I was so incredibly happy with the entire outcome. I cannot even provide words to say how grateful I am for what they did. This store will literally do anything and everything within their power to make sure that your special day is just as you have always dreamed. They sure did for me! I would...
Read moreMe and my best friend and daughter went into the shop about six months ago. We’re only taking a look just to see what was around. Just wanted to get an idea of what I wanted my wedding dress to be. When we first got there the first lady was very sweet and asked what we were looking for I let her know, and we were just having a friendly conversation but the moment the other worker heard us talking she walked herself over with nothing but attitude and judgment. She looked at me and my best friend and my daughter up and down, and then said that fittings were only by appointment and that there was already another bride trying on dresses. Mind you I’m not the average bride to be. I’m thicker than most and the bride to be that was trying on dresses was skinnier than me and “normal” for a bride. I had let it known that we were only taking a look at dresses just to get an idea of what kind of dress I want to wear And then I wasn’t gonna be trying on any that day because I didn’t want to. I asked if she had the color available I wanted and she said no we never carry that color. Unfortunately, I never got her name but if I did, I’d be calling her out on here She was rude for no reason and judgmental without even knowing me, I really hope the owner fires this lady. She’s going to be the downfall of the business. I was just trying to look around to see what they had available and instead basically got pushed out of the store. Like I said, the first lady was super sweet honestly deserves a position raise. The second lady was just so mean for no reason it honestly ruined my experience I’ve ever going to a privately owned boutique again. The judgment really pissed me off. I was also looking for a flower girl dress for my daughter on top of my own dress. I tell my daughter to be herself and I show that I’m not afraid to be me. So when I have an experience like this it breaks my heart that I have to worry about my daughter being judged like I am for how I dress...
Read moreI had the great pleasure of working with Amanda and Serena. As soon as I walked in I was greeted warmly and cheerfully. I had already looked at and tried on a bunch of dresses the previous day for the first time at a different dress place. A day to remember was far better from the start. Amanda took the time to get to know me and also my style. She gave feedback (which is very needed in this process) and was so happy to do it! The first couple of dresses I started with were way better than my top picks at the other place and I knew I would be getting a dress from here. Miss Serena and miss Amanda had been talking while I was trying one on and Serena had remembered a dress that was down in their basement. She brought it up and on the hanger I was not sure about it. It was beautiful but I needed to see it on. Also I should mention that in this whole process of planning my wedding I had not been enjoying any part of it thus far and didn’t even think I would get my “the one” moment. I put on the dress and...WOW!!!!! It was everything I ever dreamed of and more! I didn’t even know what I loved in a dress until I put it on. I teared up! I needed to come back with my mother the next day to make sure I wasn’t going crazy. The anticipation killed my sister, Amanda, and myself as I tried on the first two out of three dresses I was showing her. Finally, it was time to put on “the one”. Amanda suggested I put on a veil to really seal the deal. I started tearing up again. As soon as I had my mother open her eyes the whole room went misty. I had found the one and finally, for the first time, began to get excited for my actual wedding!!! I can’t thank these girls enough. They truly made that part of my wedding experience magical and fun. Sorry I wrote a novel, I just couldn’t keep the story to myself. Thank you Amanda!!! I am so glad to have met you! You better come to the...
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