I am trying to figure out why this store never has chewing gum. I've been here at least 4-5 times, and only once I saw chewing gum. What is up with that? Also, this store doesn't seem to carry a lot of Asian snacks, which is a bummer. The two times I went, I didn't really have to wait for their chicken. 4/23/23 I came here looking for a couple items. I saw that the car umbrella shade that I had bought last week had a coupon this week and I didnāt have my receipt to do a price match. Iām starting to wonder if they have certain items each week with a discount that they make you walk around the whole store to find them. Iām beginning to think itās a yes. I donāt usually go to Costco so many weeks in a row, but Iāve been looking for any kind of chewing gum and was able to finally find some. They had a pallet on the ground at the end of the isle where I found gum the one and only time I was able to find some. Theyāre looking to probably put it on the shelf, but theyāre waiting to have items left over from Easter be bought up. Other than that, I think I found what I needed. 7/30/23 Parking wasn't so bad. The store was already prepared for the next coupon book sale with items at the front near the entrance. Overall, store was in good shape. I was looking for clothing items that were on clearance and did t find my size, but to be expected when they only have one color left. My only complaint was at the self-check out the one lady didn't bother asking if I needed help. I was trying to scan a chair and it was difficult. I had to ask her to scan it for me. Every time I've gone to the self check out the worker who are there, almost always scan most items for me to make my check out super fast. I wish I remembered her name, but she was young (maybe college student?) and had blonde hair. That's all I remember. 7/22/24 Sometimes you find good deals and sometimes you don't. You really need to look in every aisle to see if items are being discontinued or moved or sold out. Can be a bit frustrating if you're trying to get in and out quick. The one thing I do dislike is when they don't haveva sign for the items price or when the item is no longer there, but the price is. It can mess you up when...
Ā Ā Ā Read moreCostco tire rotation info.. the guys in the shop were super nice.. the one star was lack of info when buying tires and to get your attention so you don't make the same mistake I made.Everyone should know Costco has good tire prices. What you might not know about the Walnut Creek and other city locations... I was told I had to make an appointment for tire rotation. I've been a member for 30 years and never had to make an appointment for tire rotation. So I get here and then I can't make an appointment because I quote "their system is down " so I asked can I make an appointment on the phone ? That question got no answer. So my unasked question is " do I have to make an appointment to make an appointment " tire store employee told me times are hard. Well as a teenage college student I worked in a garage where winter temperatures were often below zero and metal tools could be so cold they would take your skin off if they were too cold. I'd be the last person to complain about a hard working man butt sic two, two hour round trips just to make one appointment. I will update this review if I find out more info . So here's my update I talked with tire store manager after telling him I was here with a nail in my rear tire and he had to take that tire off could we rotate the rest of the tires today. Pete was very nice he explained this is a very busy store because I couldn't schedule a nail in the tire repair if I was willing to wait all day he would get to rotation when he could. So here's the straight up make an appointment for tire rotation if you're going to a busy city Costco. If you find a nail in a tire bring it in but don't expect to rotate your tires without an appointment. Costco should post policy on appointments at tire store locations . That's why I gave one star but really they went the extra for me so I didn't have to make an extra 2 hour trip to rotate. I would change my star rating but I'm leaving it one star to get the attention of other customers"Happy trails to...
Ā Ā Ā Read moreLast month I purchased gasoline and the receipt did not print. I pulled out and went to the booth to request a receipt, however, no one was in the booth. The door was ajar and no one was inside. I waited about 5 minutes and I found an employee meandering around the pumps. I approached him and explained what happened and he said I should have stayed at the pump. No way was I going to do that and have the masses be mad at me! This happened to me once before where the receipt did not print out and the employee in the booth took down my email address and emailed me the receipt.
This employee "Jose" (I think his name is Jose because he had the first letter of his name tag covered with tape) said I could not park by the booth and that I had to go inside the store to get a receipt. He was so incredibility rude that he infuriated me. As I was pulling out, I caught him taking a photo of me and my car. I confronted him about it and he originally denied taking a photo and then said he took a photo to show management how I was illegally parked.
I went inside the store and spoke with the Assistant Manager Ashee, who confirmed there was no problem with me parking by the booth, that the employee should not be hiding his name and that he should not have taken a photo. He also should not have directed me into the store because the system cannot pull up the receipt until the next day. I demanded that the employee's phone be looked at and that the photo of my car and myself be deleted. Ashee told me to come back to the store the following day and she would give me an update and the receipt. I went back as she directed and she was not working nor was she scheduled to work the next day.
I will not longer purchase gasoline from Costco (like they even care) but I do not safe with this rogue employee in possession of my likeness and my license plate. Having been a member since the Price Club days, this was the worst experience I have ever had...
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