Phone / Computer / Game Console Repair - QuickFix — Local services in Concord

I recently had a cracked screen repaired at Quickfix and while the initial repair seemed fine, the experience quickly turned sour. The technician who performed the repair mentioned that if the screen started acting up, I should bring it back to him on the weekends. Sure enough, after about a week, the screen began malfunctioning, making the phone unusable.

When I returned to the store, a different technician was there. I explained the situation, but he immediately accused me of having dropped the phone, pointing to some red lines on the screen as evidence. I assured him the phone had not been dropped, but he insisted otherwise. His manager was on speakerphone and overheard the entire conversation but did nothing to intervene or assist.

The whole experience was frustrating and degrading. It was clear the technician and the manager were not interested in standing behind their work. Instead, they were quick to accuse me of causing the damage. This was especially disappointing since the issue I was reporting was exactly what the original technician warned might happen.

I would not recommend Quikfix to anyone. They are unprofessional and do not take responsibility for their work. Save yourself the trouble and take your business...

I can’t say enough good things about Sherzal and his incredible work! My MacBook Pro screen was completely shattered, and I was worried it might never work the same again. Sherzal not only fixed it perfectly but also made it look brand new—like it just came out of the box!

His attention to detail and craftsmanship are unmatched. He worked quickly, yet meticulously, ensuring everything was flawless. On top of that, Sherzal was incredibly professional, friendly, and kept me updated throughout the entire process. It’s clear that he genuinely cares about his customers and takes pride in his work.

If you’re looking for someone you can trust to repair your MacBook, Sherzal is the person to go to. I am beyond happy with the results and wouldn’t hesitate to recommend him to anyone. Thank you so much, Sherzal—you’re a lifesaver!

Let me know if you’d...

Mom’s old iPhone, looked all blown up - display separated from the case - could see the internal parts. Called QuickFix. Nabi said “come on down” I’m across from H & M @ in the SV mall. I showed up, showed Nabi the old iPhone, & he immediately diagnosed the problem as a bad battery. Nabi told me he could fix the problem, but he could not guarantee the display would function after the repair(I appreciated the honesty & straightforwardness). I agreed to the repair, & Nabi replaced the battery & Mom’s iPhone worked great. Nice job Nabi! Was also told that he had some other minor repairs ahead of me & asked if I could wait a bit(appreciated the honesty). Over all Nabi provided very good service. Sooooo…., if you blow up your mobile device, go see Nabi before you toss...