CubeSmart Self Storage — Local services in Contiguous United States

We were in need is a storage unit and this is the first time that we had to rent a storage unit so we did not know much about it. Thankfully, the day that we went an employee named Bill at this location was extremely knowledgeable and walked us through every step to help us find the right size unit that we would need.

We moved our things into the storage unit, but that particular day was a crazy day we were all getting tired it was getting late so the storage unit was not set up exactly the way we wanted it be. We all questioned if we needed a smaller unit so once again, Bill was so helpful showed us a smaller unit as he looked at our unit and asked questions of what our expectations of the unit and how we wanted the unit to be. Bill gave us great feedback, ideas & suggestions. We took his suggestions we moved things around stacked items they way it was suggested and we got our unit organized perfectly! Bill was 100% correct we did need the unit that we originally rented.

The point to this review is to let others know rely on the employees at this location their suggestions their thoughts are very helpful. They’re extremely honest. Yes they do want to rent a storage unit, but they don’t want you to rent a storage unit that is either too small or too large and they can tell you exactly how to stack things in the storage unit to actually be able to use the space that you have. They’re very knowledgeable and even after having a storage unit they’re still knowledgeable and you can still ask them questions are extremely helpful. We are so blessed that we have found this particular location with the employees that work there and their knowledge...

I just rented at the CubeSmart in Viera. Perfect location and Easy Access. The staff Bill and Tyra were fantastic. I met with Tyra the first time to find out the the rental options and to see what units were available. Tyra helped me in determining the appropriate size for the home goods I was going to store...she was so very helpful and accommodating. She reserved a unit for me and then I when I returned to sign the agreement I worked with Bill who was equally helpful. I moved in with no issues. Bill and Tyra were available on property to help in the event I had any issues with my move. Very seamless process to rent the unit and to have access to the account through the CubeSmart mobile app. The storage facility is very new and spotless and climate control inside so there is no concern for my property. I strongly recommend this CUBESMART and it is perfectly located off if I-95 in the Viera area..Thanks Bill and Tyra for all your help and professionalism...I strongly recommend...

Nice location, and very seamless to set up but they will increase your monthly rate under the "Change of Lease "section of the contract you sign even if you have been there less than 6 months. I had a contract signed with a 25% discount which was only used for 2 months before they increase stating "Everything is going up", "We are near full", "If you were to get your storage unit now it would be more". They state they send you something via mail 30 days in advance. No emails, No calls. It seems like they have no care for long-term customers just how many units they can fill, and how fast they can raise the prices due to supply and demand. So beware if you are looking at this location for long-term storage at a decent price. This may not be for you.

Edit I am aware that monthly payments are subject to change at some point and that nothing is definite, but when it changes in 3 months and not by dollars it seems like a bait and...